Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Russell

Havre,MT

Summary

Dedicated Employee with 30+ years experience, motivated to maintain customer satisfaction and contribute to company success. Experience with multi-line switchboard,computer skills,money handling,Release of Information and excellent customer satisfaction skills also some

experienced with basic patient care.

Overview

10
10
years of professional experience

Work History

ROI Specialist

Northern Montana Hospital
Havre, Mt
04.2015 - Current

Released and received patient medical records according to HIPPA Regulations through Phone calls,texts e-mails and Office visits.

Admissions Clerk

Northern Montana Hospital
Havre, MT
- Current

Registration of all patients at Hospital for all Department's, ordering of test too include lab,imaging,physical and speech therapy as wells answering multi-line switchboard,making patient reminder phone calls and taking payments for patient accounts

Behavior Health Tech/CNA

Northern Montana Hospital
Havre , MT
- Current

Take patient vitals,Chart patient information for admission, assist patient in all aspects of daily living skills,assist nurses with paper work,ordering,and patient supervision while on lock Psychiatric ward.

, MT
- Current

Education

High School Diploma - General

Havre High School
1987

Skills

  • Strong organizational skills
  • Active listening skills
  • Experience in conflict resolution
  • Problem solver
  • Courteous
  • Energetic work attitude
  • Multi-line Telephone skills
  • Team player
  • Dependable
  • Quick Learner
  • Works well under pressure
  • Works independently without
  • supervision
  • Excellent customer service skills

Timeline

ROI Specialist

Northern Montana Hospital
04.2015 - Current

Admissions Clerk

Northern Montana Hospital
- Current

Behavior Health Tech/CNA

Northern Montana Hospital
- Current

- Current

High School Diploma - General

Havre High School
Melissa Russell