Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Deanna McTear

Houston,TX

Summary

Highly enthusiastic customer service professional with 4 years client interface experience.

Overview

27
27
years of professional experience

Work History

Catering Assistant

CuVee's Culinary Cuisine
Mo. City, TX
01.2010 - Current

Worked under strict deadlines and responded to service requests and emergency call-outs.


Coordinated and assisted with on-site set-up for catering events


Created menus/recipes for particular catering events and prepared food

on-site for certain venues

Field Representative

United Census Bureau
Houston, TX
06.2015 - 08.2015

Conducted interviews for the AHS which included going door to door

collecting crucial data during a 45 minute interview


Responsible for keeping accurate records and updating data on the PC

issued by the Government.

Crew Leader Assistant

United States Census Bureau
Houston, TX
04.2009 - 04.2010

Monitored door to door numerators conducting the 2010 census.


Responsible for spot checking surveys for mistakes and completion


Attended /conducted meetings with numerators daily

Front Office Manager

John B. Clemmons MD
Houston, TX
05.1998 - 05.2005

Answered phones, checked patients in and out, scheduled appointments

for the office and outside facilities


Responsible for insurance verification and authorization for procedures

in office and outside facilities


Performed all general office duties

Education

High School Diploma - General

Willowridge High School
1984

Skills

  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Telecommunication skills
  • Adaptive team player
  • Filing
  • Data collection
  • Proofreading
  • Scheduling
  • Data entry

Accomplishments

Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Database Maintenance

  • Assisted in the managing of the company database and verified, edited and modified members’ information.

Timeline

Field Representative

United Census Bureau
06.2015 - 08.2015

Catering Assistant

CuVee's Culinary Cuisine
01.2010 - Current

Crew Leader Assistant

United States Census Bureau
04.2009 - 04.2010

Front Office Manager

John B. Clemmons MD
05.1998 - 05.2005

High School Diploma - General

Willowridge High School
Deanna McTear