CHERYL A STEELE
Brooklyn,ny
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Highly enthusiastic customer service professional with years in client interface experience.
Overview
6
6
years of professional experience
Work History
CALL CENTER REP
FIRST TRANSIT
Long Island City, NY
07.2007 - 03.2013
customer service satisfaction.
Managed quality communication, customer support and product representation for each client
Guaranteed positive customer experiences and resolved all customer trips for day
Executed outbound calls to existing Access A ride clients
Education
High School Diploma - ENGLISH
Franklin D ROOSEVELT
1979
Skills
- Strong organizational skills
- Active listening skills
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Energetic work attitude
- working on adept
- handling calls
Timeline
CALL CENTER REP
FIRST TRANSIT
07.2007 - 03.2013
High School Diploma - ENGLISH
Franklin D ROOSEVELT
Accomplishments
Customer Assistance
- Worked with company such as Live Support and diligently completed all assigned tasks, working overtime as needed.
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