JOY GREEN
Jacksonville,FL
Summary
Friendly and enthusiastic customer service representative with five years of specialization in the field. Able to
learn new tasks quickly and proficient in growing customer relationships. Represents establishment
with a friendly and professional demeanor at all times.
Overview
14
14
years of professional experience
Work History
Deli Sales Associate
Walmart
Jacksonville, FL
06.2016 - Current
- Followed all established restaurant practices and procedures.
- Carefully maintained sanitation, health and safety standards in all work areas.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Served fresh, hot food with a smile in a timely manner.
- Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
- Provided courteous and informative customer service.
Manager-Shift Leader
Church's Chicken
Jacksonville, FL
02.2014 - 01.2017
- Prepare items according to written or verbal orders, working on several different orders simultaneously.
- Follow all established restaurant practices and procedures.
- Enforce safety and sanitation regulations.
- Inspect materials, products, and equipment to detect defects or malfunctions.
- Effectively solve customer complaints.
- Execute interviews.
- Clean food preparation areas, cooking surfaces, and utensils.
- Hired and trained.
Cashier
Church's Chicken
Jacksonville, FL
02.2012 - 02.2014
- Assessed customer needs and responded to questions.
- Operated cash register with proficiency.
- Provided professional and courteous service at all times.
- Issued receipts for purchases.
- Organized register supplies.
- Maintained clean and orderly areas and completed other general cleaning duties, such as mopping floors and emptying trash cans.
Education
High School Diploma -
Jean Ribault High
2015
Skills
- Strong organizational skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Courteous demeanor
- Energetic work attitude
- Top sales performer
- Customer service expert
- Adaptive team player
Affiliations
Certified by the National Restaurant Association.
Interests
Volunteer, StVincents Medical Center, 2011-2012
Timeline
Deli Sales Associate
Walmart
06.2016 - Current
Manager-Shift Leader
Church's Chicken
02.2014 - 01.2017
Cashier
Church's Chicken
02.2012 - 02.2014
High School Diploma -
Jean Ribault High