Summary
Overview
Work History
Skills
Timeline
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Taylor England

Reno,NV

Summary

Experienced sales and receiving associate with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer and company needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of goals.

Overview

6
6
years of professional experience

Work History

Receiving

Ferguson
04.2024 - Current
  • Handling inventory management daily
  • Maintaining organization for receiving i.e outgoing and incoming P.Os, tracking and photos, calendar, etc
  • Correcting and researching shipping/billing discrepancies daily
  • Handling the bulk of all scheduling with vendors and dispatch
  • Working closely and maintaining good relationships with sales team to ensure a smooth process start to finish with their orders
  • Provided exceptional customer service with our drivers and dispatchers, consistently receiving positive feedback from patrons and management alike.
  • Streamlined the receiving process by establishing an efficient communication system with suppliers and carriers.
  • Reduced shrinkage levels by conducting thorough checks during receiving and inventory management processes.
  • Maintained and enforced the process for receiving and verifying incoming shipments, minimizing errors, shrinkage, and discrepancies.

Receiving

Home Depot
05.2021 - 05.2022
  • Implemented new inventory systems to improve efficiency and accuracy
  • Scheduling (communicated with dispatch for appointment dates and miscellaneous needs)
  • Clerical work (general organization, handling communication between vendors and the store)
  • Loading and unloading trucks (forklift and pacer certified) while communicating with carriers
  • Implemented more efficient methods for inventory flow and storage
  • Multiple in store programs learned for scheduling and records along with basics like Microsoft Excel and Word
  • Processed and recorded Hazardous Materials (Hazmat certified through home depot)

Pro Sales Associate

Home Depot
03.2019 - 05.2021
  • Managed a portfolio of five key accounts, accommodating their current and upcoming inventory needs. Ensuring high levels of customer satisfaction and repeat business. Accommodating daily the needs of walk-in customers, professional and DIY.
  • Working with professional contractors closely helping them grow and thrive their business
  • Connecting and communicating with vendors directly, creating quotes/bids
  • Scheduling deliveries for the store, customers, and vendors
  • Provided exceptional after-sales support, addressing customer concerns promptly and professionally.

Skills

  • Cultivating Collaborative Relationships
  • Receiving proficiency
  • Inventory Management
  • Shipping and Receiving coordination

Timeline

Receiving

Ferguson
04.2024 - Current

Receiving

Home Depot
05.2021 - 05.2022

Pro Sales Associate

Home Depot
03.2019 - 05.2021

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Taylor England