Taylor Farrell
Brooklyn,NY
Summary
Certified, entry-level Emergency Medical Technician with an advanced educational background. Holding a Bachelors degree in Pharmaceutical Sciences and over 6 years of professional experience working in different healthcare settings; including various hospitals, ambulances, pharmacies, and physician offices. Highly-skilled emergency services professional that possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff. Exceptional knowledge of EMS operations, patient care, problem-solving and decision-making processes. Currently an active 911-dispatch EMT volunteer at local volunteer fire department.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Metro Healthcare Partners
09.2022 - Current
- Assisted physicians with ultrasound guided injections and shockwave treatment.
- Measured and recorded patient vitals.
- Billed physician services with proper CPT codes.
- Answered phones with appropriate etiquette and managed routine calls with attention to detail.
- Integrated activities of the billing department into the primary functions of the office.
- Prepared and sent out arbitrations to various attorneys.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Contact Tracer
Optum - UnitedHealth Group
06.2020 - 05.2022
- Performed record keeping by logging client information within secure contact-tracing software.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
Pharmacy Intern
CVS/Caremark Pharmacy
06.2016 - 10.2019
- Consulted with patients regarding the proper use of medications, potential allergies, adverse drug reactions, and side effects in order to ensure the safety of the patient.
- Advised patients on the purchase of over-the-counter medications.
- Performed tasks, such as filling medications, answering phones, and operating the cash register.
- Communicated with healthcare providers, insurance companies, and patients in person and by telephone.
- Performed transfers of prescriptions and communicated directly with doctors' offices.
- Provided friendly customer service at drop-off and pick-up counters.
- Used pharmacy software to enter prescription and insurance information.
Pharmacy Technician
Mount Sinai Hospital
04.2018 - 09.2019
- Stocked, labeled, and inventoried medication to keep accurate records.
- Refilled and performed inventory using the Pyxis MedStation system
- Analyzed patient profiles using Electronic Medical Records (EMR) to review drug history in order to determine drug allergies and to prevent drug interactions with new medications
- Prepared IV administered medications using aseptic techniques.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
Bachelor of Science - Pharmaceutical Sciences
Albany College Of Pharmacy And Health Sciences
Albany, NY12.2019
Skills
- Medical Data Acquisition
- Vital Sign Assessment
- EMR Systems
- Field Patient Assessments
- EMS Operations
- Basic Trauma Life Support
- Critical Decision-Making Skills
- MS Office
- Confidentiality and HIPAA
- Problem Resolution
- Quality Assurance Controls
- Cardiopulmonary Resuscitation (CPR)
- Pyxis MedStation Systems
- Electronic Medical Record (EMR) Systems
- Drug Inventory Management
Certification
- New York State Certified Emergency Medical Technician #518971- NYSDOH | September 2023
- 24 Hours of Hazardous Materials Certification #5113640802330 - Aura Prep | August 2023
- CEVO 4: Ambulance Certification #78251074 - Coaching Systems | August 2023
- Certified National Pharmaceutical Sales Representative #670242020 - NAPSR | July 2020
- First Aid/CPR Certified
Timeline
Medical Office Assistant
Metro Healthcare Partners
09.2022 - Current
Contact Tracer
Optum - UnitedHealth Group
06.2020 - 05.2022
Pharmacy Technician
Mount Sinai Hospital
04.2018 - 09.2019
Pharmacy Intern
CVS/Caremark Pharmacy
06.2016 - 10.2019
Bachelor of Science - Pharmaceutical Sciences
Albany College Of Pharmacy And Health Sciences
- New York State Certified Emergency Medical Technician #518971- NYSDOH | September 2023
- 24 Hours of Hazardous Materials Certification #5113640802330 - Aura Prep | August 2023
- CEVO 4: Ambulance Certification #78251074 - Coaching Systems | August 2023
- Certified National Pharmaceutical Sales Representative #670242020 - NAPSR | July 2020
- First Aid/CPR Certified
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