Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TAYLOR GALLOW

Oxford,NC

Summary

Skilled medical coding professional prepared to drive accuracy and efficiency in healthcare documentation. Known for strong analytical skills, attention to detail, and comprehensive knowledge of medical coding systems and regulations. Excel in team collaboration, adapting to evolving requirements, and delivering consistent results. Recognized for reliability and commitment to upholding high standards in all tasks.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mobile PSR Administrator

Mako Medical Labs
09.2023 - Current


  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Managed scheduling and completion of laboratory tests to ensure timely results.
  • Utilized Electronic Medical Record (EMR) systems, including Athena and Apollo, to efficiently locate and access medical laboratory results.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.

Customer Concierge Specialist

Mako Medical Labs
04.2023 - 08.2024
  • Contributed to the establishment and onboarding of new clients
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Resolved customer inquiries efficiently, ensuring high satisfaction levels and prompt issue resolution.

Education

Associate of Applied Science - Health Management Technology

Central Carolina
Sanford
05.2024

Skills

  • Effective time management
  • Efficiency under pressure
  • Creative problem-solving
  • Active listening
  • Customer service
  • Data entry
  • Attention to detail
  • Conflict resolution
  • Attention to detail
  • Conflict resolution

Certification

  • Licensed Certified Professional Coder - June 2025

Timeline

Mobile PSR Administrator

Mako Medical Labs
09.2023 - Current

Customer Concierge Specialist

Mako Medical Labs
04.2023 - 08.2024

Associate of Applied Science - Health Management Technology

Central Carolina

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