Taylor Gilbert
Dayton,OH
Summary
Dynamic and dedicated with a strong work ethic and excellent customer service skills, honed at Groceryland. Proven ability to enhance customer satisfaction through meticulous product handling and effective teamwork. Committed to maintaining cleanliness and safety standards while adapting to fast-paced environments, ensuring efficient operations and positive shopping experiences.
Overview
6
6
years of professional experience
Work History
Fresh Produce Assistant
Groceryland
05.2021 - 11.2021
- Maintained cleanliness and organization in work area, promoting safety standards.
- Adapted quickly to changing customer demands during peak seasons, providing timely service.
- Educated customers on fireworks safety guidelines, fostering responsible usage awareness.
- Promoted a positive store image by maintaining professional appearance in accordance with dress code standards and engaging customers in a polite manner.
- Supported store operations by restocking shelves, organizing merchandise, and rotating products for optimal freshness.
- Exemplified company values through courteous interactions with customers, consistently going above and beyond to meet their needs
Feeder/packer
Burrows Paper/ Novolex
03.2018 - 11.2020
- Operated machinery for efficient paper production, ensuring adherence to safety protocols.
- Conducted quality checks on products to ensure compliance with company standards...
- Monitored production schedules and adjusted priorities based on demand fluctuations or equipment availability.
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Demonstrated adaptability in handling various tasks such as operating different types of feeders, loaders, or conveyors according to production requirements..
- Used automated material moving equipment safely on job, following manufacturer instructions.
Customer Service / Bagger
TNT Fireworks
05.2016 - 07.2018
- Assisted customers with product selection and inquiries, enhancing overall shopping experience...
- Educated customers on fireworks safety guidelines, fostering responsible usage awareness..
- Promoted a positive store image by maintaining professional appearance in accordance with dress code standards and engaging customers in a polite manner..
- Handled customer complaints professionally and calmly, resolving issues swiftly to maintain high levels of satisfaction..
- Contributed to team success by regularly participating in store meetings, sharing ideas for process improvements, and collaborating on projects when needed..
Education
High School Diploma -
Miami Valley Academies
Moraine, OHSkills
- Excellent customer service
- Cleanliness and hygiene
- Stock rotation
- Product presentation
- Merchandising techniques
- Maintaining displays
- Produce handling
- Willingness to learn
- Positive attitude
- Strong work ethic
- Honesty and integrity
- Customer service
- Punctuality
- Product stocking and storage
- Safety procedures compliance
- Verbal and written communication
- Shelf stocking
- Food preparation
- Safe food handling
- Cleaning procedures
- Flexible schedule
- Hand-eye coordination
- Hospitality service expertise
- Task delegation
- Quality control
- Teamwork
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Strong communication and interpersonal skills
- Problem-solving abilities
Timeline
Fresh Produce Assistant
Groceryland
05.2021 - 11.2021
Feeder/packer
Burrows Paper/ Novolex
03.2018 - 11.2020
Customer Service / Bagger
TNT Fireworks
05.2016 - 07.2018
High School Diploma -
Miami Valley Academies