Taylor Godfrey
Carrollton,USA
Summary
Certified Paralegal and Notary Public with expertise in legal documentation and client relations
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Emergency Response Agent/ Legal Assistant
T-Mobile
Frisco, TX
10.2025 - 03.2026
- Manage and triage a high-volume request queue.
- Read, review, and interpret subpoenas, search warrants, liens, and preservations to determine the correct consumer information to be released to law enforcement.
- Review incoming legal demands and route them to appropriate case specialist teams.
- Analyze documents submitted by law enforcement, attorneys, and pro se litigants.
- Ensure proper intake and handling of sensitive legal documents using in-house systems.
- Maintain strict confidentiality and adhere to the T-Mobile National Security Agreement (NSA) standards.
- Support additional duties and projects as assigned by management.
Escrow Quality Control Analyst
Agility 360
Dallas, TX
02.2025 - 09.2025
- Analyze loan level files and policies and procedures
- Review and analyze servicing reporting for escrow advances, lender placed insurance, and fee research.
- Accurately verify, key, and/or memo insurance information in relation to all escrow product/coverage types (windstorm, hazard, wind, Flood etc).
- Update loan history based on research and documentation received (either written or verbal). Accurately compose written information for loan histories, including:
- Gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results.
- Thoroughly understand Hazard forced placed certificates, procedures, and consequences of not following the correct processes and/or procedures.
- Maintain a knowledge of escrow servicing regulations to maintain compliance with Federal, State and agency specific guidelines.
Underwriting Assistant/ Document Specialist
State Farm
Richardson, TX
01.2024 - 01.2025
- Enter fire and business insurance policy data. Input insurance coverage changes and updates, process and mail policy refund checks, sort and mail mortgage documents. Sort and mail marine and boat policies. Process policy cancellations and complete rush order and same day mail requests. Create Excel spreadsheets to ensure correctness of policy holder data. Input system notes and send emails to notify other departments of changes under specific policy numbers.
Credentialing Specialist
Blue Cross Blue Shield
Richardson, TX
10.2023 - 01.2024
- Verifying education, employment, and insurance requirements for healthcare providers
Legal Document Specialist
Ruth Ruhl, P.C
Dallas, TX
05.2023 - 10.2023
- Verifying real estate contracts addendums and adding, editing and modifying disclosures based on refinancing terms. Entering in loan amounts, interest rates, and adding land records information to be processed and finalized.
Consumer Support Specialist / Account Manager
CornerStone Staffing
Addison, TX
06.2022 - 05.2023
- Facilitate outbound, inbound calls and chat electronically with potential customers who have started the application process or are seeking to rent/ purchase real estate. Verifying information according to information on consumer disclosure reports and disputes or evictions filed in respective municipal and district courts, collecting dispute paperwork and filing disputes with the court or with the credit bureau.
Training Support Representative
Veriforce
Covington, LA
07.2021 - 04.2022
- Assisting contractors in completing data information for OSHA requirements, DOT requirements and ensuring that all steps have been taken so their companies remain in compliance with the operator. Updating databases to reflect contractors release to operators and verifying the receipt of the proper documentation and managing case files via Salesforce and Excel Sheets
Data Entry Clerk
Veriforce
Covington, LA
05.2021 - 04.2022
- Verifying program requirements for various contractors, keeping data of programs completed and for what company in an excel document
Deputy Clerk
St. Tammany Clerk of Court
Covington, LA
02.2021 - 05.2021
- Assisting members of the public with finding information pertaining to legal matters they are involved in. Using the data system Odyssey to locate case information, filing, taking credit/debit payments over the phone and in person. Processing mail requests from law firms.
Library Assistant
Tangiphoa Parish Library
Hammond, LA
10.2020 - 02.2021
- Scanning and indexing boxes, assisting patrons with computer related needs, scanning/copying, faxing and organizing items within the library. Assisting with crafts and programs for the library
Editor
DocBound Editing Services
Alexandria, LA
11.2019 - 11.2020
- Proofreading and editing professional documents, dissertations, academic research papers, academic journals, and educational documents to prepare the documents for publishing using Microsoft Word.
Education
Master of Arts - Legal Studies with a Concentration in Intellectual Property
Texas A&M University School of Law
Fort Worth, TXAssociate of Arts - Paralegal Certification
Texas Christian University
02.2025
Bachelor of Arts - English
University of Alabama
Tuscaloosa, AL12.2020
Skills
- Legal experience in law office
- Real estate and civil law expertise
- Document drafting and e-filing
- Bookkeeping and correspondence
- Salesforce proficiency
- Customer service and communication skills
Certification
- Paralegal Certification
- February 2025 to Present
- Texas Christian University
Timeline
Legal Emergency Response Agent/ Legal Assistant
T-Mobile
10.2025 - 03.2026
Escrow Quality Control Analyst
Agility 360
02.2025 - 09.2025
Underwriting Assistant/ Document Specialist
State Farm
01.2024 - 01.2025
Credentialing Specialist
Blue Cross Blue Shield
10.2023 - 01.2024
Legal Document Specialist
Ruth Ruhl, P.C
05.2023 - 10.2023
Consumer Support Specialist / Account Manager
CornerStone Staffing
06.2022 - 05.2023
Training Support Representative
Veriforce
07.2021 - 04.2022
Data Entry Clerk
Veriforce
05.2021 - 04.2022
Deputy Clerk
St. Tammany Clerk of Court
02.2021 - 05.2021
Library Assistant
Tangiphoa Parish Library
10.2020 - 02.2021
Editor
DocBound Editing Services
11.2019 - 11.2020
Master of Arts - Legal Studies with a Concentration in Intellectual Property
Texas A&M University School of Law
Associate of Arts - Paralegal Certification
Texas Christian University
Bachelor of Arts - English
University of Alabama