Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Taylor Goods

Memphis,TN

Summary

Familiar with reviewing documents, ordering supplementary materials and clearing titles. Prepares packages and closing instructions, audits files and transmits documents. Detail-oriented, well-organized and motivated to complete accurate and efficient post-closing work on originated loans. Thrives in, high-pressure environments with demanding targets. Team-oriented, reliable and performance-oriented.

Overview

4
4
years of professional experience

Work History

Daycare Assistant

The Goddard School of Cordova
04.2024 - Current
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Designed monthly activity schedules to balance play, rest and learning time.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Promoted learning and social development through structured and unstructured playtime.
  • Restocked supplies and personal hygiene products for use by students.
  • Planned and implemented crafts and other activities to spark interest and enhance development.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.

Receptionist

Excel Title & Escrow LLC
07.2022 - Current
  • Answered central telephone system and directed calls accordingly.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Maintained confidentiality of information regarding clients and company.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Resolved customer problems and complaints.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Store Associate

American Eagle Outfitters, Inc
08.2021 - 01.2023
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Located merchandise across various stores to address customer needs.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Store Associate

Finish Line
06.2020 - 04.2022
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Located merchandise across various stores to address customer needs.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

High School Diploma -

Southwest Tennessee Community College
Memphis, TN

Skills

  • Documentation Management
  • Lesson Planning
  • Social and academic development
  • Customer Service and Assistance
  • Effective Communication
  • Teamwork Orientation

Timeline

Daycare Assistant

The Goddard School of Cordova
04.2024 - Current

Receptionist

Excel Title & Escrow LLC
07.2022 - Current

Store Associate

American Eagle Outfitters, Inc
08.2021 - 01.2023

Store Associate

Finish Line
06.2020 - 04.2022

High School Diploma -

Southwest Tennessee Community College

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