Summary
Overview
Work History
Education
Certification
Languages
Timeline
Generic

Taylor Grumbles

Allen,Texas

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Jersey Mike's Subs
Lucas, Texas
08.2021 - Current
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Delegated tasks to employees and monitored activities and task completion.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.

Education

GED -

Allen High School
Allen, TX
01-2024

Certification

  • Texas Food Safety Manager Certified

Languages

English
Full Professional

Timeline

Shift Leader

Jersey Mike's Subs
08.2021 - Current

GED -

Allen High School
Taylor Grumbles