Taylor Gundlach
Grapevine
Summary
Cultivated strong customer service in fast paced environments. Demonstrated ability to process and execute orders in a timely fashion while upselling and resolving any issues with customers. Maintained friendly attitudes and engaged in polite conversation.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin' Donuts
11.2023 - 12.2025
- Delivered exceptional customer service by efficiently processing orders and ensuring satisfaction.
- Maintained cleanliness and organization of the work area to comply with health standards.
- Collaborated with team members to streamline operations during peak hours, enhancing workflow efficiency.
- Handled cash register operations accurately while managing daily sales transactions.
- Provided product knowledge to customers, promoting new menu items and upselling effectively, as well as assisting costumers find drinks they like.
- Promoted and a welcoming atmosphere and cultivated community by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Birthday Party Host
Ground Control
11.2022 - 07.2023
- Coordinated birthday party activities, ensuring smooth as well as timely transitions between events and maintaining engagement.
- Assisted guests with decoration of party space in order to create a welcoming environment.
- Collaborated with parents in order to secure a party menu and ensure food and drinks were brought out in a timely manner.
- Communicated effectively with parents to understand event requirements and preferences, and ensure dietary needs were met.
- Monitored safety protocols during events, ensuring a secure environment for children and guests.
- Adapted quickly to changing schedules and guest needs, demonstrating flexibility under pressure.
- Reset as well as cleaned party areas to prepare cleanliness for future parties.
Education
No Degree -
Faustina Academy
Irving, TX05-2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Exceptional customer service
- Cash register operation
- Professional demeanor
- Product upselling
- Multitasking and organization
Timeline
Barista
Dunkin' Donuts
11.2023 - 12.2025
Birthday Party Host
Ground Control
11.2022 - 07.2023
No Degree -
Faustina Academy