TAYLOR HADDEN
Dallas,TX
Summary
Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.
Overview
7
7
years of professional experience
Work History
Talent Acquisition Program Manager
Fossil Group Inc.
Richardson, TX
09.2021 - Current
- Cooperate with company leaders in change management and talent solutions to gain competitive edge in job market
- Establish consistent language and methodology for talent discussions, development and succession
- Create and drive talent acquisition and job placement strategies to attract diverse candidates
- Leverage employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions
- Act as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company
- Analyze recruiting metrics to share reports and recommendations with stakeholders
- Lead projects and analyze data to identify opportunities for improvement
- Create plans and communicateddeadlines to ensure projects are completed on time
Human Resources Specialist
Brinker International Inc.
Dallas, TX
02.2020 - 08.2021
- Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
- Delivered consultative services and recruited qualified and diversified candidates for employment
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives
Team Member Relations Coordinator
Brinker International Inc.
Dallas, TX
11.2018 - 02.2020
- Worked as first point of contact for any employee related inquiry or concern
- Coached and advised managers, directors and PeopleWorks (HR) business partners regarding team member related inquiries or concerns
- Investigated employee concerns/ claims and made recommendations to the management team on how to best proceed based on findings
- Supported Team Member Relations Specialists with their case work
- Owned wellbeing checks (a survey used for feedback regarding working environment) for restaurants
- Managed and created reports based on data received so that trends can be acknowledged and addressed
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Used critical thinking to break down problems, evaluate solutions and make decisions
Guest Engagement Agent
Brinker International Inc.
Dallas, TX
06.2017 - 10.2018
- Drove business by recovering guests to ensure brand loyalty
- Evaluated /interpreted case information quickly using thorough knowledge of business policies and procedures
- Maintained the balance between guest and prudent business, including determining and awarding appropriate compensation and/or credit card refunds
- Built rapport with guests by greeting them in a courteous, friendly and professional manner using approved procedures and scripts – effectively manage flow of conversation
- Communicated effectively with guests to ensure high quality and timely resolution of requests and issues
- Contributed ideas on ways to resolve problems to better serve the guest and/or improve productivity
Special Events Coordinator
The Walt Disney Company
Burbank, CA
06.2015 - 12.2016
- Worked in the Walt Disney Studios events office to ensure the success of event operations for the Walt Disney Studios and the El Capitan Theatre
- Managed logistics for film premieres and the set-up and tear-down for private events and studio film screenings (included: creating seating charts, spread sheets, timelines and other various administrative tasks
- Collaborated cross-functionally with multiple departments (including marketing, communications, event services and food and beverage) in order to execute deadlines in a timely manner; was required to work under intense pressure and within strict deadlines
- Directed event production in collaboration with sponsors, hosts and internal teams
- Organized corporate luncheons, dinners, conferences and special events
- Assessed event success and uncovered room for improvement through client feedback
- Designed and maintained spreadsheets documenting vendor, facility and guest information
Event Sales Coordinator
Perot Museum of Nature and Science
Dallas, TX
10.2014 - 05.2015
- Multitasked effectively to handle administrative, operational and customer issues for multiple upcoming events
- Cultivated relationships with clients throughout planning process and events to maximize satisfaction and encourage repeat business
- Delivered exceptional experiences by incorporating client feedback and current trend knowledge
- Coordinated wide-ranging events for clients, including private parties, corporate events and fundraisers
Education
Bachelor of Science - Broadcast Communications
Dallas Baptist University
05.2014
Skills
- Employee Development
- Performance Management Systems
- Advising Department Managers
- Recruiting and Interviewing
- Employment Branding and Marketing
- Forecasting Employment Needs
- Hiring Trends and Analysis
- Diversity, Equity and Inclusion
- Onboarding, Training and Development
- Employee Referral Programs
Timeline
Talent Acquisition Program Manager
Fossil Group Inc.
09.2021 - Current
Human Resources Specialist
Brinker International Inc.
02.2020 - 08.2021
Team Member Relations Coordinator
Brinker International Inc.
11.2018 - 02.2020
Guest Engagement Agent
Brinker International Inc.
06.2017 - 10.2018
Special Events Coordinator
The Walt Disney Company
06.2015 - 12.2016
Event Sales Coordinator
Perot Museum of Nature and Science
10.2014 - 05.2015
Bachelor of Science - Broadcast Communications
Dallas Baptist University