Overview
Work History
Education
Skills
Indeed Assesments
References
Timeline
Generic

Taylor Hamby

Overview

13
13
years of professional experience

Work History

EC Teacher's Assistant

Wilkes County Schools
North Wilkesboro, NC
10.2023 - Current
  • Assisted EC Teacher with lesson planning and preparation.
  • Provided one-on-one instruction to students in the classroom setting.
  • Created and implemented individualized education plans.
  • Supported students with special needs, such as those with physical or mental disabilities.
  • Monitored student progress and updated records accordingly.
  • Conducted assessments of student performance, including academic and behavioral metrics.
  • Collaborated with other teachers, administrators, and parents to ensure students' success.
  • Maintained a safe learning environment by enforcing school policies and procedures.
  • Provided guidance to students on how to interact appropriately in social settings.
  • Communicated regularly with parents regarding their child's educational goals and objectives.
  • Organized field trips to enhance learning experiences outside of the classroom setting.

Tandem Diabetic Caregiver/Trainer

Veteran Affairs
Salisbury, NC
10.2021 - 12.2023
  • Conducted individual and group diabetes education sessions for patients.
  • Provided one-on-one guidance to help individuals manage their diabetes.
  • Assessed patient's knowledge of the condition and provided appropriate instruction.
  • Collaborated with healthcare providers to develop treatment plans for diabetic patients.
  • Created a library of resources related to diabetes management and nutrition.
  • Educated patients on techniques such as blood glucose monitoring, insulin administration, and diet modification.
  • Demonstrated proper use of medical equipment associated with diabetes management.
  • Attended continuing education workshops or seminars relevant to the field of diabetes education.

Teacher

ITutorGroup
North Wilkesboro, NC
08.2019 - 12.2021
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Helped students build learning and study skills to achieve educational goals.
  • Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Differentiated instruction according to student ability and skill level.

Nutrition Support (temp)

Youthful Nutrition
American Fork, UT
07.2021 - 09.2021
  • Social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.
  • Utilized platforms such as Facebook to promote products, services and content.
  • Special promotional challenges to drive positive media coverage, boost revenue and enhance sales.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
  • Supported employees with advanced troubleshooting on helpdesk tickets.

Human Resources Assistant

By the Square Development
North Wilkesboro, NC
01.2011 - 07.2021
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.

Elective 10 Sales Representative

Lowe's Corporate
Wilkesboro, NC
02.2017 - 07.2019
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Computer Programs used daily- Sterling, Siebel, ISST, Genesis, Outlook, Adobe, and Microsoft office programs.

Office Support Assistant (temp)

Finley Properties
North Wilkesboro, NC
10.2015 - 11.2016
  • Established guidelines for efficient and economical use of supplies and equipment.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Key Carrying Department Supervisor

Dunham's Sports
Wilkesboro, NC
03.2015 - 08.2016
  • Assisted customers with locating and securing desired products.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.
  • Boosted sales through effective merchandising and consistent restocking of high-traffic items.
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
  • Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
  • Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.

Education

Teaching English As A Second Language (ESL)

International Open Academy
TESOL Advanced
01.2020

TESOL - Education

International Open Academy
Norfolk, England
12.2019

Bachelor of Arts - Psychology

Lees-McRae College
Banner Elk, NC
12.2014

Medical Terminology

Wilkes Community College
Wilkesboro, NC

Some College (No Degree) - Physical Therapy Aide Certificate

Wilkes Community College
Wilkesboro, NC

Skills

  • Technologically savvy
  • Customer relations
  • Microsoft Office expertise
  • Inbound and Outbound Calling
  • Clerical support
  • Sales expertise
  • Adaptive team player
  • Hiring and retention
  • Administrative skills
  • Understanding of HR policies
  • Mediation expertise

Indeed Assesments

  • Protecting patient privacy - Highly Proficient
  • Administrative assistant/receptionist - Highly Proficient
  • Customer focus & orientation - Expert
  • Customer service fit - Expert
  • Call center customer service - Highly Proficient
  • Teaching Skills: Elementary Classroom Management - Expert
  • Sales Skills: Influence & Negotiation - Highly Proficient

References

  • Shea Davis - By the Square Development Owner-Jsheadavis@yahoo.com (336)984-0497
  • Logan Waddell - Lowes Companies HR Advisor-Doyoucue@yahoo.com (336)705-4337
  • Jaunita Hodges - Samaritan's Purse-jaunita@vpdevelopment.com
  • Samantha Davis- Vet Tech- (336)327-1378

Timeline

EC Teacher's Assistant

Wilkes County Schools
10.2023 - Current

Tandem Diabetic Caregiver/Trainer

Veteran Affairs
10.2021 - 12.2023

Nutrition Support (temp)

Youthful Nutrition
07.2021 - 09.2021

Teacher

ITutorGroup
08.2019 - 12.2021

Elective 10 Sales Representative

Lowe's Corporate
02.2017 - 07.2019

Office Support Assistant (temp)

Finley Properties
10.2015 - 11.2016

Key Carrying Department Supervisor

Dunham's Sports
03.2015 - 08.2016

Human Resources Assistant

By the Square Development
01.2011 - 07.2021

Teaching English As A Second Language (ESL)

International Open Academy

TESOL - Education

International Open Academy

Bachelor of Arts - Psychology

Lees-McRae College

Medical Terminology

Wilkes Community College

Some College (No Degree) - Physical Therapy Aide Certificate

Wilkes Community College

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Taylor Hamby