Taylor Hamby
Overview
13
13
years of professional experience
Work History
EC Teacher's Assistant
Wilkes County Schools
North Wilkesboro, NC
10.2023 - Current
- Assisted EC Teacher with lesson planning and preparation.
- Provided one-on-one instruction to students in the classroom setting.
- Created and implemented individualized education plans.
- Supported students with special needs, such as those with physical or mental disabilities.
- Monitored student progress and updated records accordingly.
- Conducted assessments of student performance, including academic and behavioral metrics.
- Collaborated with other teachers, administrators, and parents to ensure students' success.
- Maintained a safe learning environment by enforcing school policies and procedures.
- Provided guidance to students on how to interact appropriately in social settings.
- Communicated regularly with parents regarding their child's educational goals and objectives.
- Organized field trips to enhance learning experiences outside of the classroom setting.
Tandem Diabetic Caregiver/Trainer
Veteran Affairs
Salisbury, NC
10.2021 - 12.2023
- Conducted individual and group diabetes education sessions for patients.
- Provided one-on-one guidance to help individuals manage their diabetes.
- Assessed patient's knowledge of the condition and provided appropriate instruction.
- Collaborated with healthcare providers to develop treatment plans for diabetic patients.
- Created a library of resources related to diabetes management and nutrition.
- Educated patients on techniques such as blood glucose monitoring, insulin administration, and diet modification.
- Demonstrated proper use of medical equipment associated with diabetes management.
- Attended continuing education workshops or seminars relevant to the field of diabetes education.
Teacher
ITutorGroup
North Wilkesboro, NC
08.2019 - 12.2021
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Helped students build learning and study skills to achieve educational goals.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
- Differentiated instruction according to student ability and skill level.
Nutrition Support (temp)
Youthful Nutrition
American Fork, UT
07.2021 - 09.2021
- Social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.
- Utilized platforms such as Facebook to promote products, services and content.
- Special promotional challenges to drive positive media coverage, boost revenue and enhance sales.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Supported employees with advanced troubleshooting on helpdesk tickets.
Human Resources Assistant
By the Square Development
North Wilkesboro, NC
01.2011 - 07.2021
- Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
- Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Elective 10 Sales Representative
Lowe's Corporate
Wilkesboro, NC
02.2017 - 07.2019
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Computer Programs used daily- Sterling, Siebel, ISST, Genesis, Outlook, Adobe, and Microsoft office programs.
Office Support Assistant (temp)
Finley Properties
North Wilkesboro, NC
10.2015 - 11.2016
- Established guidelines for efficient and economical use of supplies and equipment.
- Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
- Evaluated employee job performance and motivated staff to improve productivity.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Key Carrying Department Supervisor
Dunham's Sports
Wilkesboro, NC
03.2015 - 08.2016
- Assisted customers with locating and securing desired products.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Boosted sales through effective merchandising and consistent restocking of high-traffic items.
- Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
- Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
- Opened and closed store in absence of senior managers, including counting cash and preparing drawers and deposits.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
Education
Teaching English As A Second Language (ESL)
International Open Academy
TESOL Advanced01.2020
TESOL - Education
International Open Academy
Norfolk, England12.2019
Bachelor of Arts - Psychology
Lees-McRae College
Banner Elk, NC12.2014
Medical Terminology
Wilkes Community College
Wilkesboro, NCSome College (No Degree) - Physical Therapy Aide Certificate
Wilkes Community College
Wilkesboro, NCSkills
- Technologically savvy
- Customer relations
- Microsoft Office expertise
- Inbound and Outbound Calling
- Clerical support
- Sales expertise
- Adaptive team player
- Hiring and retention
- Administrative skills
- Understanding of HR policies
- Mediation expertise
Indeed Assesments
- Protecting patient privacy - Highly Proficient
- Administrative assistant/receptionist - Highly Proficient
- Customer focus & orientation - Expert
- Customer service fit - Expert
- Call center customer service - Highly Proficient
- Teaching Skills: Elementary Classroom Management - Expert
- Sales Skills: Influence & Negotiation - Highly Proficient
References
- Shea Davis - By the Square Development Owner-Jsheadavis@yahoo.com (336)984-0497
- Logan Waddell - Lowes Companies HR Advisor-Doyoucue@yahoo.com (336)705-4337
- Jaunita Hodges - Samaritan's Purse-jaunita@vpdevelopment.com
- Samantha Davis- Vet Tech- (336)327-1378
Timeline
EC Teacher's Assistant
Wilkes County Schools
10.2023 - Current
Tandem Diabetic Caregiver/Trainer
Veteran Affairs
10.2021 - 12.2023
Nutrition Support (temp)
Youthful Nutrition
07.2021 - 09.2021
Teacher
ITutorGroup
08.2019 - 12.2021
Elective 10 Sales Representative
Lowe's Corporate
02.2017 - 07.2019
Office Support Assistant (temp)
Finley Properties
10.2015 - 11.2016
Key Carrying Department Supervisor
Dunham's Sports
03.2015 - 08.2016
Human Resources Assistant
By the Square Development
01.2011 - 07.2021
Teaching English As A Second Language (ESL)
International Open Academy
TESOL - Education
International Open Academy
Bachelor of Arts - Psychology
Lees-McRae College
Medical Terminology
Wilkes Community College
Some College (No Degree) - Physical Therapy Aide Certificate
Wilkes Community College