Taylor Hamby
North Hills,CA
Summary
Seasoned professional with over a decade of hands-on experience in customer service, coupled with adept planning skills. Demonstrated ability to anticipate customer needs, resolve issues efficiently, and foster positive relationships. Proven track record of implementing effective strategies to streamline processes and enhance customer satisfaction. Seeking to leverage extensive expertise to drive impactful results in a dynamic environment.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Jitsu
Pacoima, CA
10.2023 - Current
- Transported items efficiently, adhering to speed limits and traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Navigated routes with relevant map programs and GPS systems.
Nanny
Personal Family
Tarzana, California
01.2023 - 01.2021
- Provided professional care to children of various ages including young infants and toddlers in the San Fernando Valley area
- Managed and nurtured a diverse range of child needs resulting in significant improvements in children's mood and productivity
- Organized enriching activities for children that nurtured creativity and curiosity in children.
Retail Representative
CROSSMARK
Northridge, California
01.2020 - 01.2016
- Supported the success of the companies represented brands being imported into retail environments
- Merchandised and ensured products were correctly displayed, stocked, and visually appealing on shelves or displays according to brand guidelines and retail standards
- Implemented promotional campaigns, product demonstrations, and sampling events to increase brand awareness and drive sales
- Interacted with retail store personnel and their customers in building good relationships
- Proficiently worked with multiple computer programs and applications.
Server, Cashier and Hostess
Mimi's Cafe and Maria's Italian Kitchen
Northridge, California
01.2011 - 01.2015
- Dynamic professional adept at providing exceptional customer service and creating a welcoming atmosphere
- As a hostess, skilled in greeting guests, managing reservations, and coordinating seating arrangements efficiently
- Demonstrated ability to anticipate guest needs and ensure a smooth flow of service
- As a server, proficient in taking orders accurately, delivering food and beverages promptly, and addressing customer inquiries or concerns with professionalism
- Proven track record of working collaboratively with team members to enhance the overall dining experience.
Education
Bachelor's Degree in Public Health -
California State University of Northridge
01.2017
Skills
- Childcare
- Meal Preparation
- CPR certification
- Multi-tasking
- Time Management
- Assist others
- Communication
- Patience
- Problem Solver
- Technology Savy
- Resourceful/Research Skills
- Tool / Technology
Passions
- Planning, Known for meticulous attention to detail and a proactive approach to problem-solving, adept at developing comprehensive plans that optimize resources and achieve objectives efficiently.
- Activities, Committed to creating engaging experiences and fostering a sense of community. With a natural flair for creativity and innovation, I thrive on conceptualizing and organizing a diverse range of activities tailored to different interests and demographics.
Personal Information
Title: Retail Sales Associate/Customer Service
Timeline
Delivery Driver
Jitsu
10.2023 - Current
Nanny
Personal Family
01.2023 - 01.2021
Retail Representative
CROSSMARK
01.2020 - 01.2016
Server, Cashier and Hostess
Mimi's Cafe and Maria's Italian Kitchen
01.2011 - 01.2015
Bachelor's Degree in Public Health -
California State University of Northridge
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