- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Learning new cooking techniques and expanding my culinary skills
- Enjoy weight lifting for overall physical and mental well-being
Taylor Hangman
Seaside,California
Summary
Dynamic professional with extensive experience in customer service and team leadership at Great Clips Hair Salon. Proven track record in training and mentoring staff, enhancing client satisfaction through active listening and personalized consultations. Skilled in conflict resolution and inventory management, consistently achieving high customer satisfaction ratings. Changing career to a Medical Biller, has previous experience in data entry. While deployed to Djibouti, Africa I was an Administrator for 84 service members. Was consistently creating, processing, reviewing documents, entering data for my superiors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager - Stylist
Great Clips Hair Salon
09.2023 - 10.2025
- Supervised daily salon operations, ensuring high standards of customer service and efficiency.
- Trained and mentored new stylists, fostering a collaborative team environment.
- Implemented scheduling systems to optimize staff coverage and reduce wait times.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Hairstylist
Great Clips Hair Salon
07.2021 - 08.2023
- Delivered personalized hairstyling consultations to enhance customer satisfaction and loyalty.
- Executed a variety of cutting techniques, ensuring quality results aligned with client preferences.
- Maintained cleanliness and organization of workstations, promoting a safe and welcoming environment for clients.
- Developed strong relationships with clients through attentive service and effective communication skills.
- Recommended hair care products tailored to individual needs, increasing client retention and product sales.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
Soldier
Army National Guard
08.2017 - 08.2023
- Operated advanced weapon systems during training exercises to ensure mission readiness.
- Collaborated with team members to execute tactical operations under high-pressure conditions.
- Conducted regular maintenance on equipment, enhancing operational efficiency and reliability.
- Trained junior soldiers in protocols and procedures, fostering skill development and teamwork.
- Coordinated logistical support for equipment and supplies, enhancing operational efficiency in various environments.
- Executed tactical maneuvers during exercises, enhancing team coordination and operational effectiveness.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Enhanced unit performance by conducting detailed after-action reviews, identifying areas for improvement, and implementing best practices.
Shift Leader
Cinemark
04.2014 - 07.2018
- Led team in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Implemented process improvements, enhancing productivity and reducing downtime.
- Monitored inventory levels, facilitating timely restocking and minimizing waste.
- Resolved customer issues promptly, maintaining high satisfaction levels during shifts.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Trained new ushers on operational procedures and customer interaction standards.
- Assisted in maintaining cleanliness and organization of lobby and seating areas.
- Managed crowd control during high-traffic events, ensuring efficient flow of guests throughout the venue.
Education
Certificate of Technical Studies - Medical Billing And Coding
MedCerts
Online11-2025
Certificate of Technical Studies - Cosmetology
Stewart School
Sioux Falls, SD04-2020
High School Diploma -
Roosevelt High School
Sioux Falls, SD07-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Task delegation
- Conflict resolution
- Active listening
- Time management
- Problem-solving
- Data entry
- Attention to detail
Interests
Certification
- Licensed Cosmetologist
- Online Medical Billing and Coding Classes - June 2025-November 2025
Timeline
Assistant Manager - Stylist
Great Clips Hair Salon
09.2023 - 10.2025
Hairstylist
Great Clips Hair Salon
07.2021 - 08.2023
Soldier
Army National Guard
08.2017 - 08.2023
Shift Leader
Cinemark
04.2014 - 07.2018
Certificate of Technical Studies - Medical Billing And Coding
MedCerts
Certificate of Technical Studies - Cosmetology
Stewart School
High School Diploma -
Roosevelt High School