Sarah Walsh
Lafayette,TN
Summary
14 years of customer service experience, excellent communication skills, good at upselling and informing
Overview
15
15
years of professional experience
Work History
Stylist/Assistant Manager
Yellowhammer Salon Group
Lafayette, United States
03.2019 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Stylist
Self-employeed
Lafayette, United States
06.2018 - 03.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
Stylist
Regis Corporation
Lafayette, United States
05.2008 - 12.2018
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Education
High School Diploma -
Macon County High School
Lafayette, TN05.2007
Skills
- Cross-Selling and Upselling
- Customer Needs Assessment
- Teamwork and Collaboration
- Brand Promotion
- Information Updates
- Customer Loyalty
- Customer Service
- Product Knowledge
- Creative Thinking
- Active Listening
- Customer Preferences
- Excellent Communication
- Multitasking and Organization
Timeline
Stylist/Assistant Manager
Yellowhammer Salon Group
03.2019 - Current
Stylist
Self-employeed
06.2018 - 03.2019
Stylist
Regis Corporation
05.2008 - 12.2018
High School Diploma -
Macon County High School
Similar Profiles
JOSEPH HALLJOSEPH HALL
Flagship Salon Leader & Multi Unit Leader at SmartStyle-Yellowhammer Salon GroupFlagship Salon Leader & Multi Unit Leader at SmartStyle-Yellowhammer Salon Group
Windy CoronaWindy Corona
Regional Director of Operations at Yellowhammer Salon GroupRegional Director of Operations at Yellowhammer Salon Group
MICHELE GREENMICHELE GREEN
Assistant Salon Leader at YELLOWHAMMER SALON GROUPAssistant Salon Leader at YELLOWHAMMER SALON GROUP
Harley HornHarley Horn
Cosmetologist at SelfCosmetologist at Self
Amy BrooksAmy Brooks
Customer Service Representative at Hometown RespiratoryCustomer Service Representative at Hometown Respiratory