Sarah Walsh
Lafayette,TN
Summary
14 years of customer service experience, excellent communication skills, good at upselling and informing
Overview
15
15
years of professional experience
Work History
Stylist/Assistant Manager
Yellowhammer Salon Group
Lafayette, United States
03.2019 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
Stylist
Self-employeed
Lafayette, United States
06.2018 - 03.2019
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
Stylist
Regis Corporation
Lafayette, United States
05.2008 - 12.2018
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Processed payments, entering sales in register for prompt customer service.
- Organized sales area and work station to showcase products and boost sales.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Education
High School Diploma -
Macon County High School
Lafayette, TN05.2007
Skills
- Cross-Selling and Upselling
- Customer Needs Assessment
- Teamwork and Collaboration
- Brand Promotion
- Information Updates
- Customer Loyalty
- Customer Service
- Product Knowledge
- Creative Thinking
- Active Listening
- Customer Preferences
- Excellent Communication
- Multitasking and Organization
Timeline
Stylist/Assistant Manager
Yellowhammer Salon Group
03.2019 - Current
Stylist
Self-employeed
06.2018 - 03.2019
Stylist
Regis Corporation
05.2008 - 12.2018
High School Diploma -
Macon County High School