Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Bayer

Maplewood,MO

Summary

Passionate about delivering exceptional experiences for clients, customers, colleagues, and coworkers. Excels in cultivating positivity and tackling challenges with a solutions-focused mindset. Driven by clear goals and a determined attitude to achieve objectives with empathy and excellence.

Overview

7
7
years of professional experience

Work History

Jetset Stylist /Assistant Store Manager

Michael Kors
Chesterfield, MO
06.2024 - 05.2025
  • Promoted from Part-Time Sales Associate (Galleria Mall) to Full-Time Assistant Store Manager.
  • Oversaw daily store operations, team management, and sales floor leadership in a luxury retail environment.
  • Created lasting relationships with clientele, fostering loyalty and repeat business.
  • Trained and developed the team in luxury selling techniques and elevated service standards.
  • Taught associates how to build and maintain client books with confidence and personalization.
  • Executed successful brand events aligned with Michael Kors' image and client expectations.
  • Led a customer-first sales culture focused on experience, style, and engagement.
  • Partnered with store leadership on scheduling, merchandising, and performance management.
  • Cultivated a high-energy, goal-driven environment through daily coaching and recognition.
  • Worked for the company as a stylist from 2015 to 2018 and took my Severance when they closed the location then returned in 2024

Counter Manager / Pro MUA / Brand Experience Trainer

Lancôme Cosmetics
St. Louis, MO
05.2018 - 10.2024
  • Built strong partnerships with regional, district, and store leadership.
  • Cultivated weekly emails for the region, highlighting sales results, top performers , training and areas of opportunity supported by positive reinforcements and contests
  • Led engaging in-store trainings focused on brand standards, product knowledge, selling language, and how to lead with empathy.
  • Customized training methods based on team learning styles to ensure understanding and empowerment.
  • Coordinated and executed successful pop-up and national events.
  • Consistently exceeded personal and event sales goals.
  • Developed goal breakdowns for each store and their leaders to simplify focus and execution.

Assistant Store & Events Manager

Kendra Scott
St. Louis, MO
10.2022 - 09.2023
  • Led store opening/closing procedures and daily operations.
  • Partnered with nonprofits to host successful 'Give Back' events, surpassing event goals.
  • Trained team to approach selling with a stylist mindset-enhancing customer experience and sales.
  • Delegated daily tasks and style challenges to ensure operational efficiency and team engagement.
  • Cultivated and taught effective clienteling strategies.
  • Completed daily business guides and shift communication logs.
  • Actively celebrated wins and coached in real time to drive performance.

Education

Deploma - General Studies

McClure North
Florissant, MO

Skills

  • Problem-solving
  • Customer experience
  • Customer service and engagement
  • Retail operations
  • Inventory control
  • Store organization
  • Time management
  • Team building and leadership
  • Customer service management
  • Hiring and training
  • POS systems operations
  • Upselling and cross selling
  • Mentoring and coaching
  • Goals and performance
  • Sales techniques
  • Strategic planning
  • Sales growth
  • Empathetic leadership

Timeline

Jetset Stylist /Assistant Store Manager

Michael Kors
06.2024 - 05.2025

Assistant Store & Events Manager

Kendra Scott
10.2022 - 09.2023

Counter Manager / Pro MUA / Brand Experience Trainer

Lancôme Cosmetics
05.2018 - 10.2024

Deploma - General Studies

McClure North
Alexander Bayer