Alexander Bayer

Maplewood,MO

Summary

Passionate about delivering exceptional experiences for clients, customers, colleagues, and coworkers. Excels in cultivating positivity and tackling challenges with a solutions-focused mindset. Driven by clear goals and a determined attitude to achieve objectives with empathy and excellence.

Overview

years of professional experience

Work History

Jetset Stylist /Assistant Store Manager

Michael Kors

Chesterfield, MO

06.2024 - 05.2025

Promoted from Part-Time Sales Associate (Galleria Mall) to Full-Time Assistant Store Manager.
Oversaw daily store operations, team management, and sales floor leadership in a luxury retail environment.
Created lasting relationships with clientele, fostering loyalty and repeat business.
Trained and developed the team in luxury selling techniques and elevated service standards.
Taught associates how to build and maintain client books with confidence and personalization.
Executed successful brand events aligned with Michael Kors' image and client expectations.
Led a customer-first sales culture focused on experience, style, and engagement.
Partnered with store leadership on scheduling, merchandising, and performance management.
Cultivated a high-energy, goal-driven environment through daily coaching and recognition.
Worked for the company as a stylist from 2015 to 2018 and took my Severance when they closed the location then returned in 2024

Counter Manager / Pro MUA / Brand Experience Trainer

Lancôme Cosmetics

St. Louis, MO

05.2018 - 10.2024

Built strong partnerships with regional, district, and store leadership.
Cultivated weekly emails for the region, highlighting sales results, top performers , training and areas of opportunity supported by positive reinforcements and contests
Led engaging in-store trainings focused on brand standards, product knowledge, selling language, and how to lead with empathy.
Customized training methods based on team learning styles to ensure understanding and empowerment.
Coordinated and executed successful pop-up and national events.
Consistently exceeded personal and event sales goals.
Developed goal breakdowns for each store and their leaders to simplify focus and execution.

Assistant Store & Events Manager

Kendra Scott

St. Louis, MO

10.2022 - 09.2023

Led store opening/closing procedures and daily operations.
Partnered with nonprofits to host successful 'Give Back' events, surpassing event goals.
Trained team to approach selling with a stylist mindset-enhancing customer experience and sales.
Delegated daily tasks and style challenges to ensure operational efficiency and team engagement.
Cultivated and taught effective clienteling strategies.
Completed daily business guides and shift communication logs.
Actively celebrated wins and coached in real time to drive performance.

Education

Deploma - General Studies

McClure North

Florissant, MO

Skills

Problem-solving
Customer experience
Customer service and engagement
Retail operations
Inventory control
Store organization
Time management
Team building and leadership
Customer service management

Hiring and training
POS systems operations
Upselling and cross selling
Mentoring and coaching
Goals and performance
Sales techniques
Strategic planning
Sales growth
Empathetic leadership

Timeline