Cassie Harper
North Tonawanda,New York
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stylist/Assistant Manager
Great Clips
04.2010 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Office Manager/Certified Medical Coder
EPPC
09.2019 - 05.2021
- Verified, coded and added modifiers to diagnoses.
- Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Verified signatures and checked medical charts for accuracy and completion.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
- Followed up with medical staff regarding missing information in patient records.
CNA
Elderwood At Wheatfield
05.2008 - 04.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
Education
Medical Coding And Billing
Buffalo Center For Art And Technology
Buffalo09.2019
Associate of Science - Criminal Justice And Social Sciences
Niagara County Community College
Sanborn, NY05.2006
Skills
- Staff Management
- Employee Performance Evaluations
- Fire Safety Regulations
- Organizational Policies
- Training and Development
- Customer Relations
- Financial Statements
- Greet Guests
- Product and Service Knowledge
Accomplishments
- Supervised team of 7 staff members.
- Achieved higher level of claim accuracy but utilizing many resources and referencing official guidelines.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPC-A - Certified Professional Coder-Apprentice
Timeline
Office Manager/Certified Medical Coder
EPPC
09.2019 - 05.2021
Stylist/Assistant Manager
Great Clips
04.2010 - 08.2023
CNA
Elderwood At Wheatfield
05.2008 - 04.2010
Medical Coding And Billing
Buffalo Center For Art And Technology
Associate of Science - Criminal Justice And Social Sciences
Niagara County Community College
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