Taylor Harper
Rexburg,ID
Summary
Dedicated healthcare administration graduate with hands-on experience in front desk operations, scheduling, patient support, and community outreach. Skilled in managing confidential records (HIPAA), handling high-volume phone systems, and preparing accurate data reports to support leadership decisions. Proficient in Microsoft Office and social media communication, with proven ability to multitask, adapt, and deliver excellent service in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Idaho Falls School District 91
Idaho Falls, Idaho
12.2025 - Current
- Communicated effectively with students, parents, and staff regarding classroom activities.
- Implemented lesson plans across various subjects for diverse K-12 classrooms.
- Adapted teaching methods to accommodate different learning styles and needs.
Healthcare Administration Intern
Rexburg Free Clinic
07.2025 - 09.2025
- Coordinated community outreach and publicity events, engaging residents and promoting clinic services effectively.
- Designed and published targeted social media campaigns to enhance community visibility and engagement.
- Supported patient care operations by managing scheduling and compiling data reports on provider productivity.
- Collaborated with staff and volunteers in weekly planning meetings to refine outreach strategies and improve operations.
Medical Receptionist/Medical Scheduler
Rocky Mountain Spine and Sport
05.2023 - 09.2023
- Welcomed and checked in patients each day, verifying intake forms and insurance while maintaining HIPAA compliance and a professional front desk environment.
- Scheduled and coordinated weekly patient appointments across multiple providers, helping optimize schedules and reduce no-shows through timely reminders.
- Managed a high-volume phone system (30–50 calls daily) and maintained accurate electronic health records (EHR), supporting efficient communication and smooth clinic operations.
Private Caregiver
Personally Hired
05.2021 - 10.2022
- Provided emotional support and companionship to enhance patient wellbeing.
- Managed household tasks such as laundry, light housekeeping, and grocery shopping.
- Monitored clients' vital signs, administered medications, and documented behaviors for healthcare updates.
Education
Bachelor of Science - Healthcare Administration
Brigham Young University - Idaho
Rexburg09-2025
Skills
- Microsoft Office proficiency
- Scheduling and planning
- Data analysis
- Problem solving
- Customer service excellence
- Adaptability and flexibility
- Multitasking abilities
- HIPAA compliance knowledge
- Instruction across subjects
- Records management
Certification
- Lean Six Sigma Yellow Belt
- IHI Open School Basic Certificate Program
Volunteer work
- Meals on Wheels
- Adopt-A-Highway
- Autism Awareness Committee
- Quilts for Soldiers Service Project
Timeline
Substitute Teacher, K-12
Idaho Falls School District 91
12.2025 - Current
Healthcare Administration Intern
Rexburg Free Clinic
07.2025 - 09.2025
Medical Receptionist/Medical Scheduler
Rocky Mountain Spine and Sport
05.2023 - 09.2023
Private Caregiver
Personally Hired
05.2021 - 10.2022
Bachelor of Science - Healthcare Administration
Brigham Young University - Idaho