Dedicated individual with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the work environment.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Ambassador
Center Of Academic Success
Carrollton, Georgia
08.2020 - Current
Engaged students in conversation to offer hospitality, aid in academic questions and engender trust.
Gathered information, assessed accuracy and expected value and communicated efficiently with other leaders.
Liaised and worked collaboratively with colleagues and vendors to support functionality of workspace.
Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Promoted good client relations and premier client satisfaction by demonstrating friendly demeanor and can-do attitude.
Lead Academic Coach
Center Of Academic Success
Carrollton, Georgia
01.2020 - Current
Collaborated with multiple administrators to develop and evaluate school programs by sharing student success data and insights.
Motivated hundreds of students towards learning and studying to build self-confidence and reduce fear of failure.
Met with students and discussed educational goals and expectations.
Stressed importance of good study habits by encouraging students to create personalized study plans.
Responded to after-hours email and telephone requests to provide students assistance with specific questions.
Assessed students' progress throughout coaching sessions and adjusted instructional methods and content focus.
Peer Tutor
Center Of Academic Success
Carrollton, Georgia
08.2019 - Current
Assisted multiple students with homework and provided supplementary instruction for over 3 years.
Promoted development of good study habits and learning skills.
Taught and assisted students in such areas as criminology, political science, history, statistics, and anthropology courses by creating tailored lesson plans and study guides on subject matter.
Used positive reinforcement, repetition and review to help students master challenging material.
Created special handouts, study guides and enrichment materials to boost student knowledge.
Manager
Firehouse Subs
Calhoun, Georgia
03.2017 - 08.2018
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Established and updated work schedules to account for changing staff levels and expected workloads.
Developed and maintained relationships with customers and suppliers through account development.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Conducted monthly inventories of raw materials and components on work floor.
Education
Bachelor of Science - Criminology
University of West Georgia
Carrollton, GA
12.2022
High School Diploma -
Sonoraville High School
Calhoun, GA
05.2017
Skills
Community Relationship Building
Incident Response
Verbal and Written Communication
Detail-Oriented
Client Coaching
Public Relations Strategies
Certification
Undergraduate Certificate in Forensic Sciences
Prisoner Reentry and Community Corrections Certificate
Timeline
Ambassador
Center Of Academic Success
08.2020 - Current
Lead Academic Coach
Center Of Academic Success
01.2020 - Current
Peer Tutor
Center Of Academic Success
08.2019 - Current
Manager
Firehouse Subs
03.2017 - 08.2018
Bachelor of Science - Criminology
University of West Georgia
High School Diploma -
Sonoraville High School
Undergraduate Certificate in Forensic Sciences
Prisoner Reentry and Community Corrections Certificate
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