Taylor Harris
Manager
Anaheim
Summary
Dynamic Beauty Manager with a proven track record at JCPenney, excelling in customer service and operational excellence. Skilled in visual merchandising and team leadership, I drive sales strategies that enhance brand promotion and foster staff development. A persuasive communicator, I consistently achieve outstanding results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Beauty Manager
JCPenney
Westminster/West Covina
01.2022 - Current
- Trained and developed associates to enhance their skills.
- Perform outstanding customer service
- Managed merchandise transfers to maintain inventory accuracy.
- Updated pricing and signage to reflect current promotions.
- Adjusted layouts and graphics to enhance product displays.
- Observe and teach in the moment
- Maintained a clean department
- Processed damaged merchandise for return or disposal.
- Performed opening and closing procedures to ensure store readiness.
Salon receptionist/beauty advisor
JCPenney
Santa Ana
01.2018 - 01.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty
- Ensured cleanliness and organization of department, contributing to a welcoming environment
- Personal assistant to stylist
- Executed pricing and signing tasks for accurate product labeling, facilitating smooth customer transactions
- Updated sets, graphics, and layouts for promotional displays
- Opening and closing procedures
Beauty consultant
Para Mi
Santa Ana
01.2017 - 01.2018
- Provided exceptional customer service, fostering customer satisfaction and loyalty.
- Ensured department cleanliness to create a welcoming environment for customers.
- Executed opening and closing tasks to prepare store for daily operations.
Education
Cosmetology
Colleen O’haras
Santa Ana, CA01-2015
Diploma -
Foothill Highschool
Tustin, CA01-2013
Skills
- Sales strategy
- Persuasive in sales
- Brand promotion
- Visual merchandising
- Customer service
- Inventory management
- Operational excellence
- Staff training
- Team leadership
- Strong communication
- Interpersonal
- Fast learner
Timeline
Beauty Manager
JCPenney
01.2022 - Current
Salon receptionist/beauty advisor
JCPenney
01.2018 - 01.2022
Beauty consultant
Para Mi
01.2017 - 01.2018
Cosmetology
Colleen O’haras
Diploma -
Foothill Highschool