Taylor Harrison
Weatherford,TX
Summary
Friendly and self-motivated professional specializing in guest relations and service support. Proven ability to handle customer inquiries and complaints with professionalism, ensuring satisfaction and loyalty.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Hostess/Busser/Dishwasher
Mary's Cafe
Weatherford, TX
06.2024 - Current
- Followed all safety precautions and guidelines pertaining to dishes.
- Maintained dishware, glasses, and utensils for customer needs by quickly and efficiently scraping, washing, and restocking items.
- Inspected all dishes for cleanliness before stocking them.
- Assisted team members during heavy work periods, or when there were no dishes to wash, in order to provide teamwork.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Unloaded trucks and moved food and supplies into correct placements within the restaurant.
- Swept and mopped the floors in kitchen area as needed throughout the shift.
- Performed routine maintenance tasks, such as cleaning filters in the sanitizer every morning and night.
- Unloaded deliveries from vendors, ensuring that all items were accounted for and placed in the correct spot.
- Rolling silverware and restocking when needed.
- Assisted with menu explanations and answered customer inquiries.
- Handled customer complaints with professionalism and empathy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted in preparing the restaurant for opening and closing shifts.
- Handled cash and card payments and reconciled daily transactions accurately.
- Supported servers by delivering drinks and appetizers to tables
Host/hostess
Back 9 Cafe
Weatherford
05.2024 - 01.2025
- Greeted guests with positivity, sat them in the dining room with menus, and took drink orders for waitresses.
- Positive and friendly relationships with staff members and regular guests.
- Supervised the dining room and front entrance, accustomed to guests' needs.
- Worked the cash register and checked out guests, appreciate them for dining.
- Completed daily side work tasks assigned, such as rolling silverware or filling sauces/condiments.
- Answered phone for resturant orders, record takeout orders and respond to service questions.
- Reccomend specials to increase resturant profit.
- (Resturant closed due to decrease in profit)
Education
Highschool -
Weatherford Highschool
Weatherford, TX 08.2022 - 12.2025
Skills
- Proactive
- Self-Motivated
- Strong Customer Service
- Hospitality service expertise
- Guest relations
- Guest complaint resolution
- Patience and empathy
- Table setting
- Phone etiquette
- Cash Handling
- Equipment Maintenance
- Team Collaboration
- Positive Communication
- Adaptability
- Stress Tolerance
- Hospitality
- Accommodation
- Cleanliness Standards
- Server support
- Strong interpersonal skills
Accomplishments
- Medical Clinicals Program
- PALS Program
- AP English and History
- A-B Honor Roll
Hobbies and Interests
- Reading
- Gardening
- Journaling
- Jogging
- Fishing
- Painting
- Cooking
Timeline
Hostess/Busser/Dishwasher
Mary's Cafe
06.2024 - Current
Host/hostess
Back 9 Cafe
05.2024 - 01.2025
Highschool -
Weatherford Highschool
08.2022 - 12.2025