Taylor Harrison
Phoenix,AZ
Summary
Compassionate Medical Assistant with expertise in patient education, medical record keeping, and appointment scheduling. Committed to enhancing patient experiences through effective communication and teamwork.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
All Dermatology
Surprise , AZ
09.2025 - Current
- Assisted in patient intake and medical history documentation.
- Scheduled appointments and managed patient follow-up communications.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Supported dermatologists during procedures by handing instruments and supplies.
- Educated patients on skincare routines and provided post-procedure care instructions to enhance recovery.
- Maintained accurate patient records in electronic health record systems to support effective patient care.
- Administered injections, medications, and treatments according to physician instructions.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Filed insurance claim forms following regulations to ensure timely processing and reimbursement.
Front Desk Receptionist
All Dermatology
Surprise , AZ
12.2024 - 09.2025
- Scheduled appointments efficiently using electronic health record systems.
- Coordinated multi-line phone system, directing calls to ensure timely communication with staff.
- Verified patient information and maintained accurate medical records.
- Processed insurance claims and facilitated payment transactions to ensure smooth operations.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Executed payment processing, providing customers with accurate receipts and change.
CNA
Scottsdale Shea Hospital
Scottsdale , AZ
09.2022 - 01.2023
- Monitored vital signs and promptly reported changes to nursing staff, facilitating timely patient care.
- Answered patient call lights promptly and responded to requests appropriately.
- Ensured HIPAA compliance to maintain confidentiality of patient information, safeguarding patient trust.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Documented activities and recorded information in EMR system, enhancing accuracy of patient records.
Private Nanny
Different Families
Phoenix , AZ
01.2016 - 01.2023
- Oversaw daily activities and routines for children, fostering development and engagement through structured play and learning.
- Assisted with meal preparation, ensuring nutrition and dietary requirements were met.
- Maintained a safe, clean, and nurturing environment for children at all times.
- Coordinated schedules to align school, extracurricular activities, and family commitments, ensuring smooth transitions and time management.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Handled household duties including laundry, grocery shopping, and light housekeeping, maintaining organized and efficient home environment.
- Assisted with bedtime routines such as bathing, changing clothes or reading stories.
- Transported children to and from school, extra-curricular activities and play-dates.
Cashier & Server
Arizona Grand Resort
Phoenix , AZ
05.2017 - 03.2021
- Ensured accuracy of cash drawer and secured handling of payments.
- Resolved guest inquiries and concerns promptly to enhance customer satisfaction.
- Collaborated with team members to ensure smooth operations.
- Provided excellent customer service in a fast-paced environment.
- Trained new staff on cash handling procedures to promote compliance and efficiency.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Implemented best practices for safety and sanitation in food handling procedures.
- Took orders from customers accurately and in a timely manner.
Office Manager
Pinnacle Fencing Solutions
Phoenix , AZ
01.2014 - 08.2018
- Managed daily office operations and maintained a productive work environment.
- Coordinated schedules and appointments for team members and clients, enhancing workflow and communication.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Organized office layout and resources to support operational efficiency and professionalism.
- Implemented filing systems to organize documents for easy access and retrieval.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries promptly, fostering positive relationships and ensuring client satisfaction.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Some College (No Degree) - Fire Science
Maricopa Community Colleges, Mesa Community College
Mesa, AZSome College (No Degree) - Nursing
Arizona College of Nursing
Phoenix Skills
- Injection administration
- Infection control
- Vital signs monitoring
- Medical record keeping
- Appointment scheduling
- Patient education
- Data entry
- Customer service
- Time management
- Team collaboration
- Effective communication
- Problem solving
Certification
- CPR Certified
First Aid Certified
Timeline
Medical Assistant
All Dermatology
09.2025 - Current
Front Desk Receptionist
All Dermatology
12.2024 - 09.2025
CNA
Scottsdale Shea Hospital
09.2022 - 01.2023
Cashier & Server
Arizona Grand Resort
05.2017 - 03.2021
Private Nanny
Different Families
01.2016 - 01.2023
Office Manager
Pinnacle Fencing Solutions
01.2014 - 08.2018
Some College (No Degree) - Fire Science
Maricopa Community Colleges, Mesa Community College
Some College (No Degree) - Nursing
Arizona College of Nursing