Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAYLOR HASHMAN

Buffalo,NY

Summary

Dynamic Benefits Consultant & Associate Director with 10+ years of sales, service, and carrier relations experience. Highly-skilled in contract negotiation, data analysis, developing go-to-market strategy and change leadership in contact center and agency facing settings. Excellent knowledge in insurance industry and developing high-impact recommendations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operational Execution Project Manager

Farmers
05.2023 - Current
  • Lead on several initiatives in development and/or ongoing phases go-to-market strategy including: Driving Sales Excellence (Direct Sales), Farmers Agency AdvantEdge, Revenue Amplifier, Gamification (pilot)
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks; currently co-leading initiation phase of Financial Services Agent revitalization with FFS and FNWL sponsors.
  • Planned, designed, and scheduled phases for to ensure critical milestones are met in a timely manner.

Retiree Benefits Consultant - Associate Director

Willis Towers Watson
08.2019 - 05.2023
  • Advised employers (4,000+ employees) on industry and demographic standards for retiree benefits packages (Post 65 and Pre 65) to maintain competitive offerings and maximize employee attraction and retention.
  • Develop robust pipeline of sales opportunities alongside brokers by targeting best potential prospect profiles.
  • Exceeded Revenue Goal by 820k and increased Enrolled Lives 137% to plan.
  • Use relevant financial inputs to generate executive recommendations regarding OPEB liabiliites to C-level executives.

Senior Sales Engineer

  • Sales and Relationship Manager for all major client and broker partners for the mid market benefits administration software solution in the US.
  • Responsible for ensuring proper products availability with current vendors and exploring additional opportunities for revenue expansion with new insurance carriers.
  • Responsible for building partnerships with Health/Life Insurance carriers to identify opportunities for revenue growth
  • Executed quarterly competitor analyses to ensure competitiveness of product portfolio
  • Conducted outreach to large employer groups to provide education on product offerings and drive platform utilization

Sales Manager - Regional Lead

GEICO Insurance Agency
01.2011 - 08.2019
  • Sole sales manager for new contact center build from ground-up. Oversaw 10+ contact center supervisors and 75+ licensed sales P&C representatives.
  • Utilized telephony metrics to modify low-performing sales programs and plans to increase effectiveness. Evaluated performance against goals and implemented appropriate development plans.
  • Strong understanding of carrier relations in agency model including product diversification, setting and maintaining quotas, contract negotiation.
  • Developed and implemented comprehensive business strategies with specific key performance metrics and supporting SMART action items.

Education

Bachelor of Arts - Marketing

University of Northern Iowa
Cedar Falls, IA
05.2010

Skills

  • Retiree Medical; Individual Family Plans and Medicare
  • Financial Impact Analysis
  • Go-to-market Planning and Execution
  • Call Center Management
  • Carrier Relations
  • Training & Development
  • Cultural Awareness
  • Enterprise Sales & Contract Negotiation
  • Business Development
  • Hiring & Interviewing
  • Data Analysis and Presentation

Certification

  • Licensed Life, Accident, & Health - Current
  • Licensed Property & Casualty - Current
  • Certified Yellow Belt, GEICO Insurance Agency - 2015

Timeline

Operational Execution Project Manager

Farmers
05.2023 - Current

Retiree Benefits Consultant - Associate Director

Willis Towers Watson
08.2019 - 05.2023

Sales Manager - Regional Lead

GEICO Insurance Agency
01.2011 - 08.2019

Bachelor of Arts - Marketing

University of Northern Iowa
TAYLOR HASHMAN