Taylor Helton
Gastroenterology Associates
Morristown,TN
1
Certification
9
years of professional experience
Experienced with medical coding and compliance procedures. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in ICD-10 and CPT coding, along with comprehensive knowledge of healthcare regulations and compliance. Known for reliability and effective communication, ensuring accurate and timely coding practices.
Work History
Coding Coordinator
1 Year 9 Months- Coordinated coding processes to ensure accurate billing and compliance with regulations.
- Streamlined documentation procedures, enhancing workflow efficiency across departments.
- Collaborated with healthcare providers to resolve coding discrepancies and improve accuracy.
- Developed comprehensive coding manuals to support team onboarding and ongoing education.
- Managed electronic health record systems to optimize data entry and retrieval processes.
- Maintained up-to-date knowledge of industry trends and changes, applying appropriate codes based on current guidelines.
- Managed internal relationships effectively by addressing concerns or queries raised by other departments pertaining to medical records or coding.
- Reduced claim denials with meticulous attention to detail in code assignment and documentation review.
- Collaborated with clinical staff to clarify documentation discrepancies for accurate code assignment.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Monitored changes in coding regulations to provide recommendations for compliance.
- Verified signatures and checked medical charts for accuracy and completion.
Chiropractor Assistant/Office Manager
2 Years 7 Months- Maintained cleanliness and organization of treatment areas, supporting a safe environment.
- Communicating with other physician’s offices on behalf of the doctor,
- ChiroTouch software experience
- Educated patients on chiropractic care benefits, promoting adherence to treatment plans.
- Assisted in patient intake procedures, ensuring accurate documentation and efficient scheduling.
- Streamlined appointment scheduling and office administration tasks, contributing to overall clinic efficiency.
- Optimized insurance claims processing by verifying coverage details accurately and submitting documentation in a timely manner.
- Participated in continuing education opportunities to enhance professional development within the field of chiropractic care assistance.
- Managed inventory levels of medical supplies and equipment required for chiropractic treatments effectively to avoid stockouts or overstocking issues.
- Served as a reliable point-of-contact between patients and practitioners, addressing concerns or inquiries promptly and professionally.
- Improved patient satisfaction by providing exceptional customer service and support during appointments.
- Performed electric muscle stimulation, massage, and mechanical traction.
Receptionist
2 Years 1 Month- Managed client inquiries and appointment scheduling using CRM software to optimize workflow efficiency.
- Developed and maintained organized filing systems for tax documents, ensuring easy access and retrieval.
- Implemented process improvements for client check-in and document collection, reducing wait times significantly.
- Oversaw front desk operations, maintaining a professional environment that fostered positive client experiences.
- Assisted in managing office inventory, ensuring adequate supplies for seamless daily operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Medical Transcriptionist Certification - Transcription
High School Diploma
- Honoree of Berea National Scholar Award in 2012
- Graduated with a 4.38 GPA
Skills
CPC certification
Attention to detail
Medical claims coding
Documentation review
Computer skills
EMR systems
Continuous learning
Regulatory guidelines
Medical terminology
ICD-10-CM coding
Quality assurance
Claims management
Data management
Continuous learning
Regulatory compliance
Anatomy
Accomplishments
- AAPC Member, 2023-present (#02095178)
- ACA Member 2022-present
- Volunteer, New Vision Christian School, 2021-present
- Berea National Scholar Award Winner, 2012
Certification
- Certified Medical Coder License (CPC-A), July 2024-present
- Chiropractic Therapy Assistant License, 2023-2024 (retired)
- Medical Transcriptionist Certification, 2019/2020 (retired)
Timeline
Coding Coordinator
Gastroenterology Associates
10.2024 - CurrentRead More
Chiropractor Assistant/Office Manager
Hamblen County Chiropractic, P.C.
08.2021 - 03.2024Read More
Receptionist
Reliable Tax Prep
01.2018 - 02.2020Read More
Penn Foster
Medical Transcriptionist Certification from Transcription
Read More
Morristown-Hamblen High School-East
High School Diploma
Read More