Taylor Hill
Elkmont,AL
Summary
Detail-oriented automotive technician with over 8 years of experience in diagnosing and resolving complex automotive issues. Known for strong customer communication skills and commitment to quality, consistently reducing vehicle downtime and enhancing customer satisfaction. Provided training,coaching,and performance feedback to develop employee skill.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Hill's Automotive
07.2017 - Current
- Diagnosed and resolved complex automotive issues to ensure vehicle reliability and performance.
- Performed routine maintenance including oil changes, tire rotations, and brake inspections efficiently.
- Utilized diagnostic tools and equipment to identify faults in electrical and mechanical systems.
- Mentored junior technicians on best practices for repairs and customer service excellence.
- Worked efficiently in a fast paced environment while maintaining quality workmanship.
- Collaborated with team members to troubleshoot challenging problems, promoting a cohesive work environment.
- Maintained accurate records of repairs and services, supporting compliance with industry standards.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Communicated clearly and effectively in person and over the phone.
- Processed transactions,appointments and service requests accurately.
Education
High School Diploma -
GILES COUNTY HIGH SCOOL
Pulaski, TN05-2017
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Strong customer communication skills
- Mechanically Inclined
- Problem solving and Solution/repair
- Troubleshooting skills
- Replacing parts
- Drivetrain repair
- Automotive electronics
- Electrical experience
- Advanced diagnostics
- Physical stamina
- Managing parts
- Inventory organizing
- Heating and air conditioning
- Preventive maintenance services
Timeline
Automotive Technician
Hill's Automotive
07.2017 - Current
High School Diploma -
GILES COUNTY HIGH SCOOL