Taylor Hitzel
Winter Garden
Summary
Knowledgeable with background in project coordination and successfully managing multiple tasks simultaneously. Delivered crucial support in organizing events and streamlining processes to enhance operational efficiency. Demonstrated proficiency in communication and problem-solving to improve team collaboration and project outcomes.
Overview
11
11
years of professional experience
Work History
Merchandise Coordinator
Walt Disney World Parks and Resorts
09.2018 - 07.2024
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained new team members on company policies, procedures, and merchandising best practices.
- Educated employees on new merchandise during seasonal events.
- Managed special events such as product launches, creating ease for employees and an enjoyable experience for customers.
- Assisted in tracking KPIs and financials for all locations
Merchandise Associate
Walt Disney Parks and Resorts
01.2014 - 09.2018
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Assisted in the training and development of new associates, fostering a positive team environment.
Education
No Degree - Theatre Costuming And Historical Preservation
University of Mary Washington
Fredericksburg, VAHigh School Diploma -
Wilson Area High School
Easton05-2012
Skills
- Retail Management
- Point Of Sale Systems
- Product Inventory Management
- Stock Level Management
- Event Organization
- Effective Time Management
- Effective Problem Resolution
- Effective Multitasking
- Dependable Work Ethic
- Flexible Problem Solving
Timeline
Merchandise Coordinator
Walt Disney World Parks and Resorts
09.2018 - 07.2024
Merchandise Associate
Walt Disney Parks and Resorts
01.2014 - 09.2018
No Degree - Theatre Costuming And Historical Preservation
University of Mary Washington
High School Diploma -
Wilson Area High School
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