Taylor Hollins
Temple,TX
Summary
Hardworking and passionate job seeker with strong healthcare professional skills eager to secure entry-level certified medical assisting position. Ready to help team achieve quality patient services to elevate standard of care in a medical facility.
Overview
10
10
years of professional experience
Work History
CSC Dispatcher
baylor scott and white health
04.2019 - Current
- Provide adequate information to maintain the safety of our Police Officers, Security Guards, Staff Members, Patients and Visitors
- Answer, evaluate, and prioritize calls for assistance to Police/Security, internal medical response teams, local EMS and Fire Departments
- Remain calm, focused and positive during life and death situations involving police, security and medical responses
- Exhibit technological competency to utilize complex telecommunications, alarms, CCTV, and various other computer systems.
- Closely monitored dispatch board to triage and prioritize over 200-300 daily calls.
- Maintained updated and detailed records of calls in physical and electronic database.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Answered phone calls and responded to customer emails.
- Developed and implemented customer service policies and procedures.
- Assisted in resolving customer complaints and grievances.
Production Worker
flora classique
01.2019 - 03.2019
- Responsible for meeting quality standards and deadlines for products
- Check for defects and monitor manufacturing equipment
- Organized work to meet demanding production goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Assembled products according to changing daily work orders and specific customer needs.
Sales Associate
home depot
01.2018 - 04.2018
- Provide customer service by directing customers to products
- Answering questions about goods and assisting in purchase decisions
- Stock, organize, and clean at the request of the management team.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
administrative technician (schoool internship)
workforce solutions of central texas
07.2017 - 11.2017
- Front line customer service
- Maintain client confidentiality.
- Managed multi-line phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Transcribed and organized information to assist in preparing speeches and presentations.
Sales Associate
walmart
06.2014 - 02.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Answering questions regarding the store products, services, and policies.
Education
Certified Clinical Medical Assistant - Healthcare
The Training Center of Central Texas
Harker Heights, TX09.2024
Certified EKG Technician - Healthcare
The Training Center of Central Texas
Harker Heights, TX09.2024
Certified Phlebotomy Technician - Healthcare
The Training Center of Central Texas
Harker Heights, TX09.2024
Certified Medical Administrative Assistant - Healthcare
The Training Center of Central Texas
Harker Heights, TX09.2024
Certified Basic Life Support - Healthcare
The Training Center of Central Texas
Harker Heights, TX09.2024
HIGH SCHOOL DIPLOMA -
TEMPLE HIGH SCHOOL
06.2013
Skills
- Patient Flow Management
- Patient Scheduling
- Phlebotomy
- HIPAA Compliance
- CPR
- EMR / EHR
- Vital signs monitoring
- Clinical Documentation
- Medical terminology knowledge
- Specimens collection and processing
- Patient Assessments
- Patient Care Coordination
- Knowledge of EKG rhythm interpretation
- Medical Procedures
- Direct Patient Care
Additional Information
Training course includes over 200 hours of hands-on clinical training in EKG, Phlebotomy, Medical assisting, and Medical administrative skills.
Timeline
CSC Dispatcher
baylor scott and white health
04.2019 - Current
Production Worker
flora classique
01.2019 - 03.2019
Sales Associate
home depot
01.2018 - 04.2018
administrative technician (schoool internship)
workforce solutions of central texas
07.2017 - 11.2017
Sales Associate
walmart
06.2014 - 02.2017
Certified Clinical Medical Assistant - Healthcare
The Training Center of Central Texas
Certified EKG Technician - Healthcare
The Training Center of Central Texas
Certified Phlebotomy Technician - Healthcare
The Training Center of Central Texas
Certified Medical Administrative Assistant - Healthcare
The Training Center of Central Texas
Certified Basic Life Support - Healthcare
The Training Center of Central Texas
HIGH SCHOOL DIPLOMA -
TEMPLE HIGH SCHOOL
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