Taylor Jester
Whitehouse,TX
Summary
Proven leader with extensive experience in customer service management and problem-solving, honed as a Store Manager at Discount Pools and Spas. Expert in inventory management and strategic thinking, I excel in creating positive customer relations and fostering a productive work environment. My approach has consistently enhanced store operations, demonstrating a commitment to excellence and outstanding communication skills.
Overview
10
10
years of professional experience
Work History
Store Manager
Discount Pools and Spas
Tyler, TX
04.2022 - 06.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Front Desk Receptionist
Courtyard by Marriott
Tyler, TX
10.2021 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Florist
Mckinney Floral and Silk
McKinney, TX
02.2014 - 03.2016
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
Education
Some College (No Degree) - Culinary Arts
Central Texas College
Killeen, TXGED -
Robert E. Lee High School
Tyler, TX 01.2021 - 05.2021
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Store Opening and Closing
- Friendly and Positive
- Outstanding communication skills
- Inventory Management
- Work Planning and Prioritization
- Strategic thinker
Timeline
Store Manager
Discount Pools and Spas
04.2022 - 06.2024
Front Desk Receptionist
Courtyard by Marriott
10.2021 - 04.2022
GED -
Robert E. Lee High School
01.2021 - 05.2021
Florist
Mckinney Floral and Silk
02.2014 - 03.2016
Some College (No Degree) - Culinary Arts
Central Texas College