Taylor Johnson
Laramie,WY
Summary
Dedicated restaurant professional skilled in relationship building and time management in high-pressure settings. Proven track record of delivering exceptional service to large and diverse tables while consistently surpassing sales targets. Committed to enhancing customer satisfaction and fostering long-term loyalty through attentive and efficient cocktail service. Recognized for maintaining superior service standards and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Mortgage Loan Processor
Country Home Mortgage LLC
Rock Springs, WY
05.2023 - Current
- Managed communication between loan officers, underwriters, and clients to ensure timely processing.
- Organized files electronically according to document type and date received.
- Checked value of customer collateral to hold as loan security.
- Educated clients regarding guidelines and adjustments of loan contracts and packages.
- Assembled and compiled documents for loan closings.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
Server/Bartender
Marty's Gastro Pub
Rock Springs, WY
05.2024 - 01.2025
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Assisted in training new servers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Barista
Deja Brew
Rock Springs, WYOMING
03.2021 - 03.2022
- Demonstrated techniques on using multiple beverage machines with new team members.
- Collected payments and provided accurate change.
- Ground beans for espresso shots according to individual customer specifications.
- Input orders into point of sale system and handled customer payments.
- Described menu items to customers and suggested products based on stated preferences.
- Utilized POS system to receive and process customer payments.
Education
Business Administration And Management
University of Wyoming
Laramie, WY12-2025
High School Diploma -
Green River High School
Green River05-2022
Skills
- Bar restocking
- Mixology
- Marketing and sales experience
- Highly reliable
- Point of sale systems
- Strong multitasking
- Cash register operation
- Order management
- Menu memorization
- Daily specials memorization
- Performance improvement
- Liquor, wine, and food service
- Cash handling
References
References available upon request.
Timeline
Server/Bartender
Marty's Gastro Pub
05.2024 - 01.2025
Mortgage Loan Processor
Country Home Mortgage LLC
05.2023 - Current
Barista
Deja Brew
03.2021 - 03.2022
Business Administration And Management
University of Wyoming
High School Diploma -
Green River High School
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