Taylor Johnson
Gastonia,N.C.
Summary
Organized individual with a strong drive to excel in performing clerical duties. Years of valuable work experience have honed skills in effectively fostering connections and maintaining professional relationships. Diligent in managing tasks, ensuring smooth operations, and maintaining an efficient workflow. Strong attention to detail and proactive approach, even when faced with changing priorities and deadlines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Manager
Gaston County Schools
12.2018 - Current
- Managed student data in PowerSchool, including enrollments, withdrawals, and schedules.
- Oversees the input of attendance data and grades into the system.
- Ensures proper classification of excused and unexcused absences.
- Prepares student absence lists and daily absence bulletin
- Maintains student sign-in/sign-out logs, based upon directions from the principal
- Communicated school district attendance policies to parents, discussing student tardiness and missing days.
- Covered receptionist desk when required.
- Utilized system to generate reports meeting requirements of Gaston County Schools and school administrators.
- Oversees student entry and withdrawal from the system.
- Enters basic student and demographic information
- Processes arriving student's cumulative records
- Prepares cumulative records for departing students.
- Managed proper filing of transitioning student records.
- Engaged in professional development opportunities focused on advancements in database management.
Consumer Support Service Assistant
Gaston County Department of Social Services
09.2014 - 01.2017
- Monitored visitation sessions involving parents and children in Gaston County DSS custody.
- Assisted in finding housing, including programs funded by the government.
- Maintained comprehensive service records.
- Highlighted various State and Federal services such as WIC, food stamps, Medicaid.
- Maintained current knowledge of relevant programs.
- Maintained case changes and being consistent with contacting family members regarding their cases.
- Provided detailed reports in judicial settings.
- Performed home visits to ensure adherence and development according to court mandates.
- Maintained documentation, case files, including daily case notes and day sheets
- Assisted with placement changes for foster children by transporting and accompanying children to their new placements.
Clerical/Switchboard Operator
Watson Insurance
04.2009 - 11.2011
- Exhibited excellent phone communication to determine customer requirements and necessary actions.
- Managed customer communications across five different locations.
- Maintained a courteous and professional demeanor while greeting clients.
- Delivered administrative support to optimize operations.
- Managed delivery of all received documents and packages.
- Coordinated event logistics and scheduling.
Skills
- Data Entry
- Customer Service
- Records Management
- Organization Skills
- Office Administration
- Client Relation
Accomplishments
Received 100% for the 2024-2025 PowerSchool Audit
GCAEOP Special Projects Committee Member 24-25
GCAEOP Special Projects Committee Member 23-24
GCAEOP Special Projects Committee Member 22-23
Certification
North Carolina Association of Educational Office Professionals Advanced Associate III Certification
Timeline
Data Manager
Gaston County Schools
12.2018 - Current
Consumer Support Service Assistant
Gaston County Department of Social Services
09.2014 - 01.2017
Clerical/Switchboard Operator
Watson Insurance
04.2009 - 11.2011
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