Taylor Jordan
Marietta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Owner/Founder
Georgia Mobility Rentals LLC
Marietta , GA
10.2023 - Current
- Implemented strategic offerings to enhance company's suite of products and services.
- Established and oversaw strategic business actions and streamlined operations.
- Developed strategies for improving customer service standards throughout the company.
- Analyzed market trends and customer data to inform decision-making processes.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Provided timely and accurate delivery of client communications.
- Maintained accurate records of all interactions with customers including emails, phone conversations.
- Identified opportunities for growth by exploring new markets or introducing innovative products and services.
Assistant Trainer
Three Bears Farm
Cartersville, GA
09.2019 - Current
- Prepared horses for travel.
- Assisted in developing training plans for horses to reach specific goals.
- Instructed horse owners on the proper care and handling of their horses.
- Developed strategies to improve overall health and well-being of horses.
- Advised owners on strategies for continuing training and reinforcing lessons.
- Administered prescribed medications to animals.
- Created lesson plans based on individual needs of students ranging from beginners to advanced levels.
- Maintained records of medical treatments given to each horse under my supervision.
- Trained new workers on safety and ranch procedures.
- Ordered supplies such as hay, grain, bedding material, veterinary products.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Assistant
Macara Stables
Alpharetta, GA
01.2016 - 07.2018
- Understood and followed oral and written directions.
- Delivered products to customer locations on time.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Monitored and participated in online conversation to build brand visibility.
- Wrote and uploaded quality posts for client's various social media pages, improving overall traffic.
- Analyzed competitors' strategies on social media and suggested improvements based on findings.
- Completed day-to-day duties accurately and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
- Established rapport with prospects quickly via telephone conversations and built trust-based relationships with them within a short period of time.
- Contacted private individuals or businesses by telephone to solicit sales.
Education
Business
Georgia Highlands College
Rome, GASkills
- Social Media
- Research
- Human Resources
- Teaching
- Employee Performance Reviews
- Critical Thinking
- Clear Communication
- Decision-Making
- Display Setup
- Positive and Professional
- Problem-Solving Skills
- Reliable and Punctual
- Energetic Self-Starter
- Customer Service
- Client Service
- Relationship Building
- Social Media Management
- Customer Acquisition
- Business Planning
Affiliations
- Equestrian
- Small Business Owner
- Acting
- Modeling
- Fitness
- Travel Enthusiast
Timeline
Owner/Founder
Georgia Mobility Rentals LLC
10.2023 - Current
Assistant Trainer
Three Bears Farm
09.2019 - Current
Assistant
Macara Stables
01.2016 - 07.2018
Business
Georgia Highlands College
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