Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Taylor Kaye

Taylor Kaye

Phoenix,AZ

Summary

Personal Mission Statement and Goals

I am a former Division 1 student-athlete at Grand Canyon University. I majored in Healthcare Administration and had a GPA of 3.72 after four years. I have developed communication and leadership skills as an athlete and through various work-related experiences. I look forward to utilizing my athletic,educational, and work experience to start my professional career in a growing healthcare organization.


Adaptable Treatment Coordinator with over 3 years of experience working in a dental office setting. Excellent manual dexterity and communication skills to work evenings and weekends. Specialties include arranging financial agreements, scheduling restorative treatments and managing various secretarial duties.

Overview

4
4
years of professional experience

Work History

AZPerio Care Specialist/ Treatment Coordinator

07.2020 - Current
  • Responsible for overseeing doctor’s schedules
  • Greet patients/answering phones
  • Engaged with patients by answering questions, scheduling, concerns, etc
  • Presenting treatment plans/reviewing insurance plans
  • Insurance verification
  • Exceeded organizations standards of care through consistently achieving quarterly incentives

AZPerio Practice
09.2021 - 01.2022
  • Scheduling marketing event for top referring doctors
  • Establishing communication amongst doctors
  • Setting up marketing events, catering, and pre and post meeting follow-ups
  • Executing call objectives- ready to restore lists, availability, mutual patient updates.

Nordstrom Sales Associate

08.2019 - 07.2020
  • Responsible for over sight of product inventory and stocking
  • Providing outstanding customer service
  • Helping customers with outfit choices for any event
  • Responsible for using good judgement with returns and customer issues/complaints

Education

Master of Science - Healthcare Administration, Quality of Care and Patient Safety

Grand Canyon University

Bachelor of Science - Healthcare Administration

Grand Canyon University

Skills

  • Ability to work under pressure
  • Self-motivated
  • Customer Service
  • HIPAA Regulations
  • Time Management
  • Case Management
  • Conflict Resolution
  • Leadership skills
  • Process Improvement
  • Quality Assurance
  • Verbal and Written Communication

Accomplishments

Intercollegiate Athletics

Grand Canyon University, Phoenix, AZ, Western Athletic Conference, NCAA Division 1, Softball

● Softball, four years, WAC Champions 2017, 28 hours a week of training, 21 hours devoted to academic per week, Full Athletic scholarship and Provost Scholarship.

● Skills gained from participation: Leadership, teamwork, commitment, time management, and communication skills

WAC Academic All-Conference – Awarded to the student athlete that plays in at least 50% of season games and earns a 3.5 GPA or higher.

Building Leadership Academy – 2018 to 2019- Learning and applying useful tools provided through monthly lesson to better my leadership skills on and off the field.

Rolland L. Beck Award- The highest award GCU Athletics awards to a student athlete. The award goes to the athlete who displays exemplary on-field performance, is an active campus leader, and displays the Christian spirit of services above self.

Additional Information

Recommendation Please accept this as a professional reference for Taylor Kaye. Taylor has been employed under my management at AZPerio for one year and has been employed with the organization for an additional 3 years. Taylor presents herself confidently in-patient interaction, harmonious with her team and is a pleasure to work with. She is the first person to volunteer for project involvement while being mindful of her workload. Taylor’s strengths include her willingness to expand her learning, joining the forward momentum of which she contributes. Taylor has many talents of which she maximizes and some of which she continues to uncover. Taylor is an asset to my team’s success and would benefit any group of peers she may encounter. Please feel free to contact me directly with any additional questions.


Best, Ellen Schilling

Timeline

AZPerio Practice
09.2021 - 01.2022

AZPerio Care Specialist/ Treatment Coordinator

07.2020 - Current

Nordstrom Sales Associate

08.2019 - 07.2020

Master of Science - Healthcare Administration, Quality of Care and Patient Safety

Grand Canyon University

Bachelor of Science - Healthcare Administration

Grand Canyon University
Taylor Kaye