Motivated individual with strong communication, teamwork, and adaptability strengths. Brings reliability, initiative, and a positive attitude to every challenge. Eager to learn and support team objectives in a collaborative environment.
Overview
3
3
years of professional experience
Work History
Sr. Treasury & Payments Solutions Specialist
Union Bank & Trust
Lincoln, NE
03.2025 - Current
Assisted in resolving customer inquiries, enhancing overall satisfaction rates.
Responded to customer inquiries via phone, email, ensuring prompt resolution of issues.
Trained new staff on customer service protocols and company policies, improving team performance.
Building Maintenance Technician
Colliers International
Omaha, NE
05.2024 - 03.2025
Conducted regular inspections of building systems to identify maintenance needs and ensure safety compliance.
Responded promptly to maintenance requests from tenants, ensuring timely resolution of issues.
Assisted in preventative maintenance programs to extend the lifespan of building equipment and systems.
Online Services Representative
Union Bank & Trust
Lincoln, NE
02.2023 - 05.2025
Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Collaborated with team members to enhance service delivery and streamline operations.
Developed strong knowledge of banking products to effectively educate customers on services offered.