Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Kiefert

West Valley City

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Mimi's Cafe
03.2025 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Night Shift Lead

Harmons Grocery Store
09.2023 - 03.2025
  • Monitored employee performance and provided timely feedback to enhance productivity on the night shift.
  • Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
  • Provided ongoing training to night shift staff, ensuring up-to-date knowledge of company policies and procedures.
  • Implemented process improvements that resulted in reduced errors and increased overall efficiency during overnight operations.
  • Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
  • Assisted new employees in acclimating to their roles within the company quickly and efficiently via comprehensive orientation programs tailored to nighttime workers.

Barbecue Grill Technition

Barbecue Doctor
01.2023 - 07.2023
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Reduced downtime for machines through proactive identification and resolution of technical issues.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.

Assistant Manager

Bearscat Bakehouse
03.2022 - 01.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Independent Contractor / Delivery Driver

Uber Eats
11.2020 - 03.2022
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.

Lead Expo / Busser

Cold Beer & Cheeseburgers
10.2019 - 11.2020
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Collaborated with fellow bussers and servers to create an efficient flow during peak hours.

Independent Contractor / Delivery Driver

DoorDash
02.2018 - 10.2019
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Managed multiple projects simultaneously, prioritizing tasks and meeting deadlines consistently.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.

Shift Lead / Store Lead

Nekter Juice Bar Inc.
09.2017 - 02.2018
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.

Lead Baker/ Pizza Cook

NYPD Pizza
11.2016 - 06.2017
  • Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
  • Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
  • Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
  • Mastered various cooking techniques for different types of pizza crusts, resulting in more diverse menu offerings.
  • Trained new staff members on proper pizza preparation techniques and kitchen procedures, ensuring consistent quality across the team.
  • Provided excellent customer service through friendly interactions and addressing any concerns promptly, fostering repeat business.

Education

Desert Mountain High School
05.2013

Skills

  • Technical knowledge
  • Training and mentoring
  • Staff Supervision
  • Management abilities
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff development
  • Policy implementation
  • Inventory management
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking Abilities
  • Guest Engagement

Certification

Food and alcohol certifications.

Timeline

Manager

Mimi's Cafe
03.2025 - Current

Night Shift Lead

Harmons Grocery Store
09.2023 - 03.2025

Barbecue Grill Technition

Barbecue Doctor
01.2023 - 07.2023

Assistant Manager

Bearscat Bakehouse
03.2022 - 01.2023

Independent Contractor / Delivery Driver

Uber Eats
11.2020 - 03.2022

Lead Expo / Busser

Cold Beer & Cheeseburgers
10.2019 - 11.2020

Independent Contractor / Delivery Driver

DoorDash
02.2018 - 10.2019

Shift Lead / Store Lead

Nekter Juice Bar Inc.
09.2017 - 02.2018

Lead Baker/ Pizza Cook

NYPD Pizza
11.2016 - 06.2017

Desert Mountain High School

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Taylor Kiefert