Trinity
Taylor Kind
Macomb,MI
Summary
Versatile Assistant adept at supporting executive productivity, office management protocols and calendar management. Works well with minimal oversight to carry out demanding work. Quickly learns and masters new concepts and skills.. Collaborative team player with strong communication and time management abilities.
Overview
9
9
years of professional experience
Work History
Handmade Crafts Artist
Self-employeed
Macomb, MI
07.2021 - 01.2024
- Utilized online programs and marketplaces to promote and sell crafts, products, and art materials.
- Communicated effectively with other team members to ensure that all deadlines were met on time.
- Organized craft supplies such as fabric, yarns, beads and tools in an efficient manner.
- Computed labor and materials expenses to correctly estimate work costs for customers.
- Adhered to strict quality control standards when creating handmade crafts.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Leveraged Google Suite and Microsoft Excel skills to input and compile data gathered from various sources.
- Prioritized and organized tasks to efficiently accomplish service goals.
Patient Coordinator
Great Expressions Dental Centers
Garden City, MI
12.2016 - 07.2020
- Conducted accurate data entry into electronic medical and billing record system.
- Scheduled staff and monitored resource allocation to provide optimal coverage and service.
- Fielded, prioritized, and routed incoming phone calls while managing competing priorities.
- Verified and explained insurance benefits to patients and obtain, track, and submit authorizations as needed
- Maintained and managed patient records while adhering to strict HIPAA guidelines.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Provided secretarial and office management support while building cooperative working relationships.
- Managed database systems containing customer contact information.
Sales Associate
Charlotte Russe
Westland, MI
10.2014 - 11.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Worked with retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Analyzed and processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant alternative products and services.
Education
High School Diploma -
Garden City High School
Garden City, MI06-2013
Skills
- Data Entry
- Electronic Records Management
- Staff Support
- Interpersonal
- Relationship Building and Retention
- Problem Resolution
- Customer Service and Communication
- MS Office and Google Suite
Software
Dental Vision
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Timeline
Handmade Crafts Artist
Self-employeed
07.2021 - 01.2024
Patient Coordinator
Great Expressions Dental Centers
12.2016 - 07.2020
Sales Associate
Charlotte Russe
10.2014 - 11.2016
High School Diploma -
Garden City High School
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