LAQUAN MCGOWAN
DALLAS,United States
Summary
Dynamic Executive Protection Agent with extensive experience in government services and executive protection, skilled in threat assessment and firearms expertise. Proven ability to maintain safety and security for high-profile clients while demonstrating exceptional communication and organization. Recognized for developing effective emergency response plans and fostering strong client relationships in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Executive Protection Agent
CPS (government services division)
Dallas, TX
06.2024 - Current
- Facilitated communication between clients, support staff, and law enforcement personnel when required.
- Ensured compliance with applicable laws and regulations regarding executive protection services.
- Managed armed escorts when necessary for the safe transport of principals.
- Developed and implemented emergency response plans in the event of a security breach.
- Conducted threat assessments and managed security operations for high-profile individuals.
- Monitored and responded to possible threats, suspicious activity, and unauthorized personnel access.
- Maintained detailed logs of daily activities, including locations visited, people met with, and any incidents that may have occurred.
- Coordinated with law enforcement agencies to ensure client safety during public appearances.
- Performed risk management analysis on potential venues or events prior to visits by principals.
- Provided close protection services to clients while traveling domestically or internationally.
- Documented important information about visitors entering secured areas.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
Director of Bodyguard Operations
Guard Dawgs Protection
Dallas , TX
10.2022 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Structured HR consulting services to support clients during organizational developments and changes.
- Diffused tense situations by leveraging training in defensive tactics and non-lethal response techniques.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Armed Security Officer
Dallas county investigations
Dallas, TX
01.2024 - 05.2024
- Assessed risk factors associated with potential threats.
- Managed confidential information obtained during investigations.
- Developed investigative strategies based on case information.
- Compiled detailed written reports of investigation findings for clients.
- Interacted with law enforcement personnel to coordinate efforts on ongoing cases.
- Collected intelligence from public records and sources in the field.
- Analyzed data to identify patterns and trends related to investigations.
- Provided security services at special events or locations as needed.
- Gathered evidence through interviews, research and observation.
- Traveled extensively both domestically and internationally when necessary.
- Investigated cases involving missing persons, fraud, infidelity and other crimes.
- Maintained professional integrity and credibility, adhering to applicable laws and regulations.
- Managed impact of biases to remain neutral and objective during investigations.
- Responded quickly to emergency situations and provided first aid when necessary.
- Searched for evidence of sabotage or other criminal activity on client's premises.
- Intervened in altercations as needed to de-escalate situations and protect clients from harm.
- Ensured the safety of clients by assessing potential threats and developing security plans.
- Assisted with crowd control at events and monitored access points to ensure only authorized individuals entered premises.
- Patrolled assigned areas to identify suspicious activities and unauthorized personnel.
- Assisted in training new bodyguards in proper protocol and techniques for providing effective protection services.
- Prepared detailed incident reports following any security breaches or violations that occurred on client's premises.
- Developed comprehensive risk management strategies based on threat assessment data.
- Performed close protection duties such as escorting clients through hazardous environments.
- Transported clients safely between destinations while ensuring their privacy was respected.
- Coordinated with government agencies regarding safety regulations, policies, procedures.
- Conducted searches of people, vehicles, and packages entering restricted areas.
- Observed and reported any unusual or suspicious behavior in the vicinity of clients.
- Collaborated with law enforcement agencies during investigations related to client security.
- Provided protection services to high-profile VIPs during public appearances.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Executive Protection Officer
CPS (Government services division)
Dallas, TX, TX
08.2022 - 12.2023
- Keep watchful eye of youths in custody of child protective services.
- Protect youth and CPS workers from harm by youth or family members and random persons.
- Use counter surveillance as a tool for early detection of Threats or harm to youth and workers
- Arrest,detain,apprehend violent youths or workers
- Conduct reports of incidents
- Take youth to and from school/work
- Present during family visitation
- Present during court appearances
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Attended hearings with victims to provide emotional support.
Executive Protection Supervisor
Guard Dawgs Protection
Rockwall, TX
09.2021 - 10.2022
- Kept watchful eye on perimeter areas using closed-circuit cameras and binoculars whenever necessary.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored security cameras to identify and respond to suspicious activity.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Maintained high levels of alertness throughout shifts.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Identified suspicious activity to determine appropriate response.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Executive Protection Supervisor
Guard Dawgs Protection
DeSoto, TX
01.2021 - 08.2021
- Monitored security cameras to identify and respond to suspicious activity.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Identified suspicious activity to determine appropriate response.
- Escort V.I.P to and from work and home
- Accompanied V.I.P. On business trips, vacations, outings etc.
- Secure place of residence before V.I.P. enters.
- Administration of life saving methods in the event of physical or medical emergencies.
- Administer proper treatment in the event of anaphylaxis, overdose, respiratory failure, cardiopulmonary emergencies.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Reviewed completed work to verify consistency, quality and conformance.
- Responded to customer questions regarding products, prices and availability.
Executive Protection Supervisor (team Lead)
Guard Dawgs protection
Dallas, TX
02.2020 - 12.2020
- Accompany V.I.P. to and from practice, basketball games, business trips, home and away games
- Planned schedules and meetings and provide routing options for travel
- Ensured V.I.P. Safe return home
- Live in home with V.I.P. and family, secure all entrances and exits of the property
- Monitor surveillance cameras on property to identify abnormalities or potential security concerns
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Rotated through series of different stations based on team needs.
- Documented production levels and materials used to keep management informed.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Offered training and support to keep team members motivated and working toward objectives.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
Security Officer
Axis protection
Dallas, TX, TX
03.2018 - 04.2019
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Monitored premises and recorded activity in daily officer reports.
- Searched individuals and baggage for weapons and other prohibited items.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Observed patrons and customers to quickly address security situations.
Security Officer
D&L Entertainment Services Inc.
Dallas, TX, TX
12.2017 - 09.2018
- Reported safety hazards for remediation response.
- Trained new security officers on safety protocols and company standards.
- Provided security team leadership and contributed to on-call duties.
- Led security team and contributed to on-call shifts.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Developed and implemented training procedures for newly hired personnel.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
Education
Bachelor of Science - Kinesiology/ Criminal Justice
Baylor University
Waco, TX12.2015
Baylor Football (student Athlete)
Waco, TX12.2015
Tactical Casualty Combat Care
TCCC
Dallas, TX08.2022
Advanced Life Support
American Heart Association
Dallas, TX04.2022
CPR/AED (adult, Child, Infant)
American Heart Association
Dallas, TX03.2022
Basic Life Support
American Red Cross
Dallas, TX02.2022
Skills
- Calm under pressure
- Physical combat trained
- Vigilant and watchful
- First aid certified
- Criminal law understanding
- Premises surveillance
- Reliability
- Firearms expertise
- Security procedures knowledge
- Organization
- Communication
- Planning & organizing
- Decision-making
- Customer service
- Good work ethic
Timeline
Executive Protection Agent
CPS (government services division)
06.2024 - Current
Armed Security Officer
Dallas county investigations
01.2024 - 05.2024
Director of Bodyguard Operations
Guard Dawgs Protection
10.2022 - Current
Executive Protection Officer
CPS (Government services division)
08.2022 - 12.2023
Executive Protection Supervisor
Guard Dawgs Protection
09.2021 - 10.2022
Executive Protection Supervisor
Guard Dawgs Protection
01.2021 - 08.2021
Executive Protection Supervisor (team Lead)
Guard Dawgs protection
02.2020 - 12.2020
Security Officer
Axis protection
03.2018 - 04.2019
Security Officer
D&L Entertainment Services Inc.
12.2017 - 09.2018
Bachelor of Science - Kinesiology/ Criminal Justice
Baylor University
Baylor Football (student Athlete)
Tactical Casualty Combat Care
TCCC
Advanced Life Support
American Heart Association
CPR/AED (adult, Child, Infant)
American Heart Association
Basic Life Support
American Red Cross