Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Krajewski

Colorado Springs,CO

Summary

I am a dedicated professional with a passion for providing excellent customer service and account management. My experience in different fields, specifically, working as a paraprofessional in a K-12 environment, has given me the knowledge that I know would be beneficial to any team or company and I would love to be considered for this role to help further my experience as well as be an asset to this company,

Overview

10
10
years of professional experience

Work History

Elementary/ High School Paraprofessional

Arickaree K-12
08.2024 - Current
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Designed learning plans/ curriculum for students on an IEP whom I would have close contact with each day.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Helped make copies, coordinate assignments/ crafts, and do any administrative work that was necessary.
  • Worked as a substitute teacher whenever the need would arise for all K-12 grades,

Account Manager/ Renewal Advisor

Oracle
07.2018 - 05.2024
  • Commercial, Key Accounts, Public Sector account knowledge and management
  • Handled requests via ticketing system to analyze pricing, review OD's, licensing, and systems for renewal
  • Worked alongside License Sales Reps, Management, Oracle Legal Team, and Auditing Departments to ensure customers remain in compliance
  • Audited 100's of contracts/ renewals each quarter
  • Oracle Legal Renewal Subject Matter Expert
  • Oracle Contract Base Management Subject Matter Expert
  • Familiar with Oracle Database and Systems
  • Worked with Excel, Powerpoint, Microsoft daily
  • Work with small to large customers each quarter to address any requests needed
  • Assist with managing all renewals
  • Creating and maintaining strong relationships with customers
  • Successfully close quarter with no more than a 1% past due rate
  • Schedule calls, Zooms, Teams Meetings with License Sales, Customers, and Management teams in order to align for customer and company behalf

Front Of House Manager

Iron Rail Tavern
04.2015 - 06.2018
  • Ensure guests have a memorable dining experience
  • Create schedules, inventory, and team meetings
  • Work with Sales Reps regarding food and drinks to be provided in the restaurant
  • Create cocktail recipes and execute the training to staff
  • Assist kitchen management with menu design
  • End of the night close out with cash drawer and receipts
  • 5+ years experience bartending/ serving
  • Responsible for creating company social media platforms from promotions and reviews
  • Created innovative training programs for new employees in order to ensure a smooth transition into their roles

Education

Bachelor of Science (B.S.) - Hospitality Management

Metropolitan State University of Denver
Denver, CO

Skills

  • Account Management
  • Strong Lead Development Skills
  • Cloud Strategy
  • Revenue Forecasting
  • Cost Reviewing
  • Sales Reporting
  • CRM Software
  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Teacher Support
  • Calm and Patient Demeanor
  • Special Education Support
  • Teacher Support and Collaboration

Timeline

Elementary/ High School Paraprofessional

Arickaree K-12
08.2024 - Current

Account Manager/ Renewal Advisor

Oracle
07.2018 - 05.2024

Front Of House Manager

Iron Rail Tavern
04.2015 - 06.2018

Bachelor of Science (B.S.) - Hospitality Management

Metropolitan State University of Denver

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