Taylor Krasa
Chandler,AZ
Summary
Dedicated to maximizing customer satisfaction through swift needs evaluation and superior service execution. Expertise in resolving customer challenges and preventing future issues to guarantee positive interactions. Excellent communicator with a talent for building collaborative relationships and nurturing a supportive work culture.
Overview
6
6
years of professional experience
Work History
Server/Restaurant Hostess
The Parlay + Kitchen Cocktails
10.2021 - Current
- Exhibited strong multitasking abilities by overseeing multiple tables simultaneously while upholding service quality.
- Delivered food and beverages promptly while closely monitoring customer needs.
- Employed POS system to facilitate order placements, manage billing processes, and handle complimentary items.
- Partnered with team members during busy shifts to optimize workflow and enhance guest experiences.
- boosted customer satisfaction by promptly addressing needs and delivering personalized service.
Cashier
Goodwill
12.2020 - 06.2021
- Welcomed customers upon entering store and addressed needs promptly.
- Greeted customers and assessed needs.
- Adapted flexible schedule with additional shifts to fulfill business requirements.
- Executed cash register operations for cash, check, and credit card transactions with exceptional accuracy.
Server
Lakeside Village Retirement
01.2020 - 09.2020
- Ensured cleanliness of work areas to foster pleasant and inviting atmospheres for guests.
- Streamlined task management by prioritizing responsibilities for optimal performance during busy shifts.
- Elevated customer satisfaction through delivery of efficient and friendly food service.
- Adhered to food safety and sanitation protocols to prevent foodborne illnesses and enhance customer health and safety.
Education
High School Diploma -
Hamilton High School
Chandler, AZ05.2022
Skills
- Exceptional customer service
- Strong Work Ethic
- Item promotion
- Customer Needs Assessment
- Conflict Resolution (Customer-Facing)
- Customer Relationship Building
Timeline
Server/Restaurant Hostess
The Parlay + Kitchen Cocktails
10.2021 - Current
Cashier
Goodwill
12.2020 - 06.2021
Server
Lakeside Village Retirement
01.2020 - 09.2020
High School Diploma -
Hamilton High School