Taylor Kubaney
Erie,PA
Summary
Hardworking and dedicated Marketing graduate with a Digital Marketing Certificate, eager to bring enthusiasm and creativity to a dynamic team. Proficient in delivering exceptional customer service, and fostering collaboration among team members. Demonstrated the ability to achieve goals through effective time management, strong communication, active listening, and organizational skills. Experienced in planning and executing events to build relationships and enhance team dynamics.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Erie Beer Company
Erie, PA
05.2025 - Current
- Represent Erie Beer Company at promotional events, local venues, and tastings to increase brand visibility and engagement.
- Set up and manage sampling stations and branded displays according to company guidelines.
- Create and curate content for social media channels.
- Engage customers through interactive activities (games, giveaways, trivia) to create a fun, memorable brand experience.
- Promote responsible consumption while enhancing the customer experience with Erie Beer products.
Softball Umpire
Millcreek Youth Athletic Associates
Erie, PA
06.2023 - Current
- Officiated seasonal 10U girls softball games, emphasizing fairness and sportsmanship.
- Called balls, strikes, and plays from behind the pitcher's mound with precision.
- Communicated rules and decisions clearly to players, coaches, and spectators.
- Maintained control of games while promoting a positive environment for young athletes.
Server
Valley Dairy
Indianapolis, PA
11.2024 - 05.2025
- Provided exceptional customer service by efficiently taking and serving food and beverage orders in a fast-paced environment.
- Collaborated with team members and kitchen staff to ensure smooth operations and positive dining experiences.
- Assisted in menu recommendations, upselling specials, and providing knowledgeable answers to customer inquiries.
Communications Director
Alpha Xi Delta Sorority
Indiana, PA
01.2023 - 12.2023
- Managed sorority's public image and digital presence across social media platforms, including Instagram, Facebook, and TikTok.
- Created engaging content to showcase chapter events, philanthropy initiatives, and member achievements.
- Designed graphics and wrote captions to enhance professional representation on platforms.
Program Director
Alpha Xi Delta Sorority
Indiana, PA
01.2023 - 12.2023
- Collaborated with guest speakers to deliver impactful workshops and experiences.
- Designed and implemented diverse events to engage members and align with organizational values.
- Created opportunities for member involvement in impactful activities that support organizational goals.
Director of Events
Alpha Xi Delta Sorority
Indiana, PA
01.2022 - 12.2022
- Executed chapter events for 40 participants, achieving high engagement and successful outcomes.
- Collaborated with event directors to plan activities that foster member interaction.
- Maintained an organized social calendar, providing timely updates for the organization.
- Designed and created banners for significant events through sketching and painting.
Academic Director
Alpha Xi Delta Sorority
Indiana, PA
01.2022 - 12.2022
- Oversaw the academic success and support of all new members by implementing study hours, GPA tracking, and mentorship programs.
- Successfully created a schedule in the spring semester that revolved around my own and seven other schedules to attend the library for eight hours a week for twelve weeks together.
- Successfully created a schedule in the fall semester that revolved around my own and three others' schedules to attend the library for eight hours a week for twelve weeks together.
Server
Lakeshore Country Club
Erie, PA
06.2021 - 12.2022
- Cultivated strong relationships with members to improve service experience.
- Ensured adherence to sanitation and order standards through meticulous table preparation.
- Accurately recorded and served food and beverage orders for members.
- Collaborated effectively with servers, bar, and kitchen staff to enhance service delivery.
- Managed multiple tasks across several tables simultaneously.
Sales Associate
TJ Max
Erie, PA
06.2019 - 08.2020
- Monitored the sales floor to identify assistance needs while greeting customers.
- Managed cashier operations for customer purchases, returns, and exchanges.
- Drove sales increases by promoting a company loyalty card to customers.
Customer Service Associate
The Ice Cream Shoppe
Erie, PA
05.2018 - 10.2018
- Delivered efficient service in a fast-paced environment to elevate guest experiences.
- Prepared and served a variety of ice cream treats, including cones, sundaes, and milkshakes.
- Managed register operations for accurate processing of customer transactions.
Education
Bachelor of Science - Marketing
Indiana University of Pennsylvania
Indiana, PA05-2025
Skills
- Strong work ethic
- Adaptability
- Digital marketing
- Team collaboration
- Effective communication
- Artistic/creative
- open-minded
- Time management
Timeline
Brand Ambassador
Erie Beer Company
05.2025 - Current
Server
Valley Dairy
11.2024 - 05.2025
Softball Umpire
Millcreek Youth Athletic Associates
06.2023 - Current
Communications Director
Alpha Xi Delta Sorority
01.2023 - 12.2023
Program Director
Alpha Xi Delta Sorority
01.2023 - 12.2023
Director of Events
Alpha Xi Delta Sorority
01.2022 - 12.2022
Academic Director
Alpha Xi Delta Sorority
01.2022 - 12.2022
Server
Lakeshore Country Club
06.2021 - 12.2022
Sales Associate
TJ Max
06.2019 - 08.2020
Customer Service Associate
The Ice Cream Shoppe
05.2018 - 10.2018
Bachelor of Science - Marketing
Indiana University of Pennsylvania
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