TAYLOR LANGSTON
Paso Robles,CA
Summary
Highly motivated individual with exceptional customer service skills, who is passionate about creating travel itineraries that cater to individual preferences and budgets. Possesses experience in working with patients and their multidisciplinary team, excellent communication skills, and the ability to work independently or as part of a team. Long-term career goals of becoming an expat and world traveler. Wanting to use the insider knowledge and contacts gained from these activities to benefit your travel agency.
Overview
15
15
years of professional experience
Work History
Vonunteer
Novy's Ark
07.2022 - Current
- Help coordinated, set-up, run, and promote fundraising events.
- Increase awareness through community outreach and marketing.
- Plan and take rescues on safe and fun excursions.
- Provide detailed information on rescues to help find suitable potential adopters.
- Take and edit photos and videos then promote them on social media.
- Properly represent rescue and their goals.
- Increase memberships.
- Raise awareness for causes Novy's Ark is associated with.
Licensed Psychiatric Technician
Atascadero State Hospital
08.2008 - 10.2020
- Delivered compassionate patient care, prioritizing safety, comfort, and emotional support.
- Collaborated closely with fellow professionals to develop and implement successful treatment plans.
- Maintained accurate, timely, and comprehensive records.
- Planned and provided therapeutic and educational activities.
- Managed Medication Room, ensuring meticulous and secure medication administration. Educated both staff and patients with latest relevant information.
- Attentively and empathetically listened to clients' needs, desires, and concerns, especially during times of stress or confusion. Adapted their treatment plans to their individual preferences and strengths.
- Communicated clearly and concisely with patients, promptly responding to their inquiries.
- Identified and offered quick and creative solutions to any problems or challenges patients may face.
- Managed time effectively to fulfill all patient needs, meet deadlines efficiently, and provide care for multiple patients simultaneously.
- Demonstrated understanding and respect for cultural differences, including cultural norms of various societies, ability to navigate cultural barriers, and language differences.
- Upheld patient confidentiality in accordance with HIPAA regulations.
- Provided assistance and advocacy to individuals with disabilities and special needs, identifying necessary adaptations to routines.
Education
Cancer Information Management -
Santa Barbara City College
Santa Barbara, CA12.2023
Associate of Science -
Cuesta College
San Luis Obispo, CA12.2020
Psychiatric Technician (AS) - Psychology
Cuesta College
San Luis Obispo, CA05.2008
Skills
- Coordinate Activities
- Itineraries
- Regulatory Compliance
- Microsoft Office, Excel, and Outlook
- Client Needs Assessment and Accommodation
- Active Listening and Interpersonal Skills
- Experienced in Leisure Travel
- Persuasion
- Critical Thinking
- Special Needs Travelers
- Accurate Documentation
- Time Management
Timeline
Vonunteer
Novy's Ark
07.2022 - Current
Licensed Psychiatric Technician
Atascadero State Hospital
08.2008 - 10.2020
Cancer Information Management -
Santa Barbara City College
Associate of Science -
Cuesta College
Psychiatric Technician (AS) - Psychology
Cuesta College
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