Results-driven sales manager adept at crafting strategies that enhance market presence and revenue. Proven success in mentoring teams and building strong client relationships to achieve ambitious sales targets and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Sales Manager
AC Hotel Arlington National Landing
Arlington, Virginia
03.2025 - Current
Develop sales strategies to enhance revenue and market presence.
Manage client relationships to ensure satisfaction and retention.
Conduct market research for identifying new business opportunities.
Pursue identified leads to generate revenue growth
Facilitate communication between departments to streamline processes and goals.
Establish new accounts and service existing accounts maintaining professional relationships.
Supervisor
Access Telecare
Dallas, TX
08.2022 - Current
Directed and supervised team of 15 employees in daily operations.
Monitored project progress and delivered timely feedback to enhance team performance.
Oversaw quality control to identify inconsistencies and malfunctions.
Developed plans to address issues related to efficiency, costs, or profits.
Facilitated weekly meetings with team to align on upcoming tasks and project deadlines.
Consult Dispatcher
Access Telecare
Dallas, TX
11.2021 - Current
Managed high call volume, ensuring accurate data entry for efficient dispatch operations.
Documented services, operations information, and dispatch details in system to enhance record accuracy.
Ensured adherence to safety regulations and company policies to maintain operational integrity.
Director of Sales
Residence Inn by Marriott
Fredericksburg, VA
01.2021 - 08.2021
Established sales objectives by forecasting and developing annual sales quotas.
Implemented sales programs by developing field sales action plans.
Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
Boosted sales volume by providing tailored support to both new and inactive customers.
Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
Director of Sales
Hilton Garden Inn Hotel
Fredericksburg, VA
07.2020 - 01.2021
Established sales objectives by forecasting and developing annual sales quotas.
Implemented sales programs by developing field sales action plans.
Maintained sales volume and selling price by monitoring supply and demand trends to inform pricing strategies.
Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
Enhanced sales volume by providing targeted support to new and inactive customers, driving re-engagement and retention.
Sales and Events Coordinator
Courtyard by Marriott
Fredericksburg, VA
07.2018 - 03.2020
Employed at company from October 2014 to April 2016
Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
Facilitated communication with clients by phone and email to address questions and requests.
Responded to guest inquiries regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, and restaurants.
Supported Sales & Marketing through general office duties including filing, sending emails, typing, faxing, and copying.
Promoted brand awareness by gathering materials and assembling information packages, including brochures and promotional materials.