Taylor Levy
Beacon
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Associate Relations Manager
ShopRite
Kingston
05.2023 - Current
- Conducted interviews and facilitated onboarding for new associates
- Managed employee relations by addressing concerns and resolving conflicts.
- Collaborated with management to improve workplace culture and communication.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Oversaw training & development with new associates and further growth for current associates.
Customer Service Representative/Assistant Bookkeeper
ShopRite
Poughkeepsie
02.2016 - 05.2023
- Resolved customer complaints promptly and effectively.
- Assisted customers with inquiries and provided product information.
- Trained new staff on customer service protocols and procedures.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Processed payroll and verified employee hours for timely disbursement.
Education
Roy C Ketcham
Wappingers Falls, NYSkills
- Employee relations
- Onboarding processes
- Training development
- Payroll administration
- Employee engagement
- Conflict resolution
- Workplace communication
- Team collaboration
- Problem solving
- Time management
Certification
- Dale Carnegie
- 12 Hour Food Safety
- CPR/AED Certified
- Leadership 1 & 2
Timeline
Associate Relations Manager
ShopRite
05.2023 - Current
Customer Service Representative/Assistant Bookkeeper
ShopRite
02.2016 - 05.2023
Roy C Ketcham