Reliable, and cheerful individual with outstanding customer service skills and relationship-building strengths. Dedicated to helping people and providing comprehensive service for everyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teller
All South Federal Credit Union
06.2023 - Current
Performed account maintenance by closing out accounts and changing customer addresses.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Conducted regular self-assessments of performance to identify areas for growth or improvement within the role of a Teller.
Referred customers to other banking departments for specialized services.
Handled complex transactions such as wire transfers with accuracy and efficiency.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Maintained accurate records of customer transactions in line with bank procedures.
Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Handled various accounting transactions.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Answered phones and referred and transferred people to correct lines and set up appointments with member service.
Waitress
Village Idiot Pizza And Pub
05.2022 - 01.2023
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Ensured promptness and satisfactory with service around the restaurant
Provided input and knowledge when faced with questions and concerns
Assisted customers in transactions and rewards programs
Provided a welcoming and vibrant atmosphere for patrons.
Retail Sails Associate
Nichols Store
03.2020 - 02.2021
Helped customers complete purchases, locate items, and join rewards programs
Answered questions and addressed customer concerns both in person and on phones
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Scheduled customers for classes and license renewals
Education
No Degree - Real Estate
Real Estate School For Success
Columbia, SC
08.2022
High School Diploma -
Clover High School
Clover, SC
06.2021
Skills
Interpersonal communication
Sales expertise
Detail-oriented
Effective problem solver
Excellent work ethic
Compassionate
Responsible
Verbal and Written communication
Flexible & adaptable
Determined
Recordkeeping Compliance
Product Presentation
Signature Verification
Account Security
Excellent time management skills
Listening and Comprehension
Cheerful
Banking
Certification
Real Estate Salesperson License - January 2023
Timeline
Teller
All South Federal Credit Union
06.2023 - Current
Waitress
Village Idiot Pizza And Pub
05.2022 - 01.2023
Retail Sails Associate
Nichols Store
03.2020 - 02.2021
No Degree - Real Estate
Real Estate School For Success
High School Diploma -
Clover High School
Real Estate Salesperson License - January 2023
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