Taylor Lewis
Columbia,SC
Summary
Reliable, and cheerful individual with outstanding customer service skills and relationship-building strengths. Dedicated to helping people and providing comprehensive service for everyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Teller
All South Federal Credit Union
06.2023 - Current
- Performed account maintenance by closing out accounts and changing customer addresses.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Conducted regular self-assessments of performance to identify areas for growth or improvement within the role of a Teller.
- Referred customers to other banking departments for specialized services.
- Handled complex transactions such as wire transfers with accuracy and efficiency.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Maintained accurate records of customer transactions in line with bank procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Handled various accounting transactions.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered phones and referred and transferred people to correct lines and set up appointments with member service.
Waitress
Village Idiot Pizza And Pub
05.2022 - 01.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured promptness and satisfactory with service around the restaurant
- Provided input and knowledge when faced with questions and concerns
- Assisted customers in transactions and rewards programs
- Provided a welcoming and vibrant atmosphere for patrons.
Retail Sails Associate
Nichols Store
03.2020 - 02.2021
- Helped customers complete purchases, locate items, and join rewards programs
- Answered questions and addressed customer concerns both in person and on phones
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Scheduled customers for classes and license renewals
Education
No Degree - Real Estate
Real Estate School For Success
Columbia, SC08.2022
High School Diploma -
Clover High School
Clover, SC06.2021
Skills
- Interpersonal communication
- Sales expertise
- Detail-oriented
- Effective problem solver
- Excellent work ethic
- Compassionate
- Responsible
- Verbal and Written communication
- Flexible & adaptable
- Determined
- Recordkeeping Compliance
- Product Presentation
- Signature Verification
- Account Security
- Excellent time management skills
- Listening and Comprehension
- Cheerful
- Banking
Certification
- Real Estate Salesperson License - January 2023
Timeline
Teller
All South Federal Credit Union
06.2023 - Current
Waitress
Village Idiot Pizza And Pub
05.2022 - 01.2023
Retail Sails Associate
Nichols Store
03.2020 - 02.2021
No Degree - Real Estate
Real Estate School For Success
High School Diploma -
Clover High School
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