Taylor Major
Chesterfield,NJ
Summary
Offering exceptional interpersonal skills and positive attitude, eager to learn and develop in hospitality industry. Brings ability to quickly grasp new concepts and strong foundation in customer service. Ready to use and develop organizational and multitasking skills as a PCT.
Overview
1
1
year of professional experience
Work History
Lead Hostess
The Boathouse at Sunday Park
06.2023 - Current
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Enhanced guest experience by efficiently managing reservations and seating arrangements.
- Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelors of Science in Nursing - Nursing
James Madison University
Harrisonburg, VA12.2027
High School Diploma -
Cosby High School
Chesterfield, VA05.2024
Skills
- Exceptional communication
- Phone Etiquette
- Team Management
- Customer Service
- Guest Engagement
- Time Management
- Reliable and Trustworthy
- Active Listening
Timeline
Lead Hostess
The Boathouse at Sunday Park
06.2023 - Current
Bachelors of Science in Nursing - Nursing
James Madison University
High School Diploma -
Cosby High School
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