Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Matthew

Winthrop,WA

Summary

Self-motivated Quality Assurance Analyst with oral and written communication skills. Background in performing quality assurance, speaking with doctors and clients, ordering testing, and computer knowledge. Hoping to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Server

Three Finger Jack's
06.2014 - Current

As a server I take customers food and drink orders with focus to customers needs, work with POS systems to place orders, buss and reset tables, and keep dining room and work areas clean as well as restocking when needed.

Quality Assurance Analyst

OMAC/GENEX
03.2018 - Current

As a Quality Assurance Analyst I interact with doctors and clients via phone calls and emails, track down missing medical records, fill out testing forms if needed, and review/make corrections to reports prior to finalizing reports.

Education

Bachelor of Arts - Psychology

Eastern Washington University
Cheney, WA
06.2017

High School Diploma -

Chelan High School
Chelan, WA
06.2012

Skills

  • Quality Assurance
  • Psychology reports
  • SharePoint
  • Web Security
  • Peer Relationships
  • Word Processing
  • Dayforce
  • Unity
  • Adobe Acrobat
  • Customer Satisfaction
  • Customer Complain Resolution
  • Warm and Friendly

Timeline

Quality Assurance Analyst

OMAC/GENEX
03.2018 - Current

Server

Three Finger Jack's
06.2014 - Current

Bachelor of Arts - Psychology

Eastern Washington University

High School Diploma -

Chelan High School

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Taylor Matthew