Taylor Mauldin
Animal Medical Center of Hattiesburg
Hattiesburg,MS
17
years of professional experience
Detail-oriented Veterinary Technician skilled in surgical support, diagnostic procedures, coding/billing and client education. Known for effective time management and teamwork, contributing to high-quality patient care and streamlined communication within veterinary practices.
Work History
Veterinary Technician Specializing in Rounds
12 Years- Monitored vital signs and laboratory results, providing timely updates to the veterinary team for informed decision-making.
- Administered vaccinations and medications, ensuring optimal health for diverse animal patients.
- Educated pet owners on post-operative care and preventive health measures, fostering better compliance and pet wellness.
- Led initiatives to improve client communication strategies, increasing overall satisfaction and retention rates within the practice.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Collaborated on building and establishing new paperlite Medical Documentation application within the Hospital software to provide clear communications within the hospital professionals.
- Communicated Billing information on patient accounts, establishing parameters for payment plans and third party financing for clients
- Coding patient accounts within the hospital's policies for billing per Veterinarian documentation
Server/Bartender
4 Years 9 Months- Managed bar operations, creating innovative drink specials to enhance guest experience and drive sales.
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Trained new staff on service protocols, menu knowledge, and efficient beverage preparation techniques.
- Collaborated with kitchen staff to ensure timely food delivery and uphold quality standards during busy shifts.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
- Developed strong relationships with regular guests, personalizing service to foster loyalty and enhance overall experience.
- Assisted with inventorying beverage stock and bar supplies.
Education
Associate of Science - Biological Sciences
CPC Certification - Coding
Skills
Surgical support
Intravenous catheterization
Medication administration
Vaccine administration
Diagnostic imaging
Emergency care
Medical history collection
Medical record-keeping
Medical record management
Medical coding
Patient billing
Accomplishments
After 13 years of dedication in this field, I have become Fear Free Certified, CPC certified, Received Employee of the month, served in several employee spotlights on social media, built a rapport with clients and their pets as well establishing new applications with in our software to better communications for the veterinarian staff.
Timeline
Veterinary Technician Specializing in Rounds
Animal Medical Center of Hattiesburg
08.2014 - CurrentRead More
Server/Bartender
Holiday Inn and Suites
11.2009 - 08.2014Read More
AAPC
CPC Certification from Coding
Read More
Jones County Junior College
Associate of Science from Biological Sciences
Read More