Taylor McClure
Belle,MO
Summary
My name is Taylor McClure. I am 22 years young and I am a graduate of Gasconade County R-2 schools. I graduated in May of 2021. I live in Bland, Missouri which is smaller community. Attended and graduated Merrell University and obtained my license in Cosmetology. I have always enjoyed and excelled at working in Customer Service. Active listening, and conflict resolution are foundation blocks that I use when handling clients and potential clients.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
8
8
years of professional experience
Work History
Owner
The Beauty Bliss (salon)
04.2024 - Current
- Developed and implemented marketing strategies to increase client retention and salon visibility.
- Managed daily operations, ensuring a seamless client experience and optimal staff performance.
- Oversaw inventory management, optimizing supply orders and reducing waste through careful tracking.
- Established strong vendor relationships to secure high-quality products at competitive prices.
- Analyzed customer feedback to refine service offerings, leading to improved satisfaction ratings.
- Designed promotional events that boosted salon traffic and expanded the client base effectively.
- Managed day-to-day business operations.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Hairstylist
The Hair Studio
06.2023 - 04.2024
- Delivered exceptional haircutting and styling services, enhancing client satisfaction and loyalty.
- Utilized advanced color techniques to create customized looks for diverse clientele.
- Developed strong relationships with clients, ensuring personalized consultations and tailored hairstyling solutions.
- Stayed updated on industry trends, incorporating new styles and techniques into service offerings.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Receptionist
Great Reflections
02.2020 - 03.2023
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Childcare Provider
Buddemeyer
Bland, MO
05.2018 - 08.2020
- Cared for two children
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Enhanced children's social skills by organizing group activities and promoting teamwork.
Education
Merrell University
04.2023
High School graduate - undefined
Owensville High School
05.2021
Skills
- Verbal/Written Communication
- Motivated
- Team player
- Team leader
- Trustworthy
- Responsible
- Customer relations
- Small business operations
- Relationship building
- Client service
Timeline
Owner
The Beauty Bliss (salon)
04.2024 - Current
Hairstylist
The Hair Studio
06.2023 - 04.2024
Receptionist
Great Reflections
02.2020 - 03.2023
Childcare Provider
Buddemeyer
05.2018 - 08.2020
High School graduate - undefined
Owensville High School
Merrell University