Taylor McCoy
TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Site Supervisor
GardaWorld Security
09.2025 - Current
- Supervised security personnel to ensure compliance with safety protocols.
- Conducted site inspections to identify potential security risks and vulnerabilities.
- Developed training programs for new security staff on procedures and policies.
- Managed incident reports and coordinated responses to security breaches.
- Oversaw scheduling and deployment of security officers across multiple locations.
- Implemented emergency response plans to prepare staff for various scenarios.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Participated in meetings with management team to discuss any security concerns or updates.
- Monitored access control systems, CCTV footage, and alarm systems.
Access Lead Lobby officer
GardaWorld Security
01.2024 - 09.2025
- Fostered a professional and positive atmosphere, acting as a representative of the company while engaging with clients and visitors in the lobby area.
- Maintained accurate records of daily logbooks, documenting all relevant information pertaining to lobby activities and incidents.
- Streamlined front desk operations by developing efficient processes for handling visitor check-in and badge issuance.
- Promoted excellent communication among team members, fostering a collaborative work environment that enhanced overall performance.
- Administer and resolve personnel queries related to access privileges, security clearances, and badge management to ensure seamless daily operations
- In my role as Access Lead, I provide leadership to my team in the successful execution of Level Two access management. Our responsibilities encompass badge issuance, profile investigations, iris system administration (enrollment and assignment), and, as a top priority, the resolution of Main Gate access impediments for personnel.
Lobby Training Officer : Unarmed
Allied Universal Security Services
09.2022 - 12.2023
- Identified training needs and planned classes accordingly.
- Balanced multiple responsibilities simultaneously in a fast-paced environment, prioritizing tasks effectively to meet deadlines without sacrificing quality of workmanship or attention to detail.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Facilitated open communication channels between the trainees and instructors leading to a more cohesive learning experience.
- Provided comprehensive, step-by-step guidance to newly assigned officers, facilitating their understanding of their designated posts. Additionally, offered proactive support to team leads and supervisors by addressing their initial needs related to officer integration.
- Additionally, I supported the maintenance of critical access control functions, including badge verification and issuance.
General Manager
SUBWAY®Restaurants
02.2020 - 09.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented budgets, conducted employee reviews, coordinated training, managed schedules, and negotiated contracts.
- Monitored daily activities and mentored team members to enhance overall performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff conflicts by actively listening to concerns and facilitating collaborative solutions.
Education
High School Diploma -
Tallwood Highschool
Virginia Beach, VA06-2017
Some College (No Degree) - Child Development
Walden University
Minneapolis, MN06-2026
Skills
- Access control and management
- Incident management
- Incident response planning
- Operational oversight
- Security audits
- Performance management
- Training design
- Customer service
- Conflict resolution
- Interpersonal skills
Certification
- First Aid certified
- CPR certified
Accomplishments
- Supervisor of the quarter
- Officer of the Month
- Organizational Excellence Award
Timeline
Security Site Supervisor
GardaWorld Security
09.2025 - Current
Access Lead Lobby officer
GardaWorld Security
01.2024 - 09.2025
Lobby Training Officer : Unarmed
Allied Universal Security Services
09.2022 - 12.2023
General Manager
SUBWAY®Restaurants
02.2020 - 09.2022
High School Diploma -
Tallwood Highschool
Some College (No Degree) - Child Development
Walden University